Remote Holiday Consultant

Hope’s Global Getaways; Delray Beach (FL); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Fully remote work arrangement

Flexible scheduling

Introductory training

Continued educational support

Travel-related discounts

Job summary

Hope's Global Getaways is a remote travel planning company that designs destination weddings, honeymoons, cruises, and luxury getaways for clients worldwide. We’re expanding our virtual team and seeking a Remote Holiday Consultant to turn vacation interests into concrete travel plans.

You will identify suitable experiences, review supplier options, and coordinate arrangements while providing clear communication throughout the process.

Qualifications

• Must reside in the U.S., U.K., Mexico, Spain, Australia, or another qualifying region.
• 18 years or older requirement
• Access to dependable internet and a compatible computer or device
• No travel industry experience required

Responsibilities

• Speak with prospective travelers to understand vacation interests and priorities.
• Collect information regarding travel schedules, budgets, and preferences.
• Discover destinations and leisure experiences suited to individual requests.
• Source available resorts, hotels, cruise itineraries, and vacation packages.
• Explore transportation services, guided tours, excursions, and activities.
• Coordinate supplier options and reservation details to finalize arrangements.
• Explain package benefits, accommodation features, and booking terms.

Skills

Customer service

Digital communication

Information gathering

Organization

Independence

Tech proficiency

Email communication

Research skills

Reliability

Tools

Booking systems

Job description

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

About the Opportunity

We are expanding our virtual team and looking for individuals who have a passion for customer service, enjoy discovering new destinations, and appreciate the importance of a well-organized vacation.

As a Remote Holiday Consultant, you will help travelers transform their vacation interests into practical travel plans. You'll assist with identifying suitable experiences, reviewing supplier options, and coordinating selected arrangements while providing helpful communication throughout the process.

This opportunity includes working with beach resorts, all-inclusive packages, ocean cruises, family adventures, luxury retreats, romantic escapes, and international holidays.

Your Day-to-Day Responsibilities

• Speak with prospective travelers to understand their vacation interests and priorities
• Collect essential information regarding travel schedules, budgets, and preferences
• Discover destinations and leisure experiences suited to individual requests
• Source available resorts, hotels, cruise itineraries, and vacation packages
• Explore transportation services, guided tours, excursions, and activities
• Analyze supplier offerings and identify appropriate vacation selections
• Explain package benefits, accommodation features, and booking terms
• Assist with confirming requested arrangements through authorized booking systems
• Review reservation records and ensure traveler details are complete
• Prepare and maintain organized confirmations, itineraries, and client information
• Follow important reservation deadlines and payment schedules
• Provide client updates and assist with routine questions or booking adjustments

Ideal Candidate Profile

• Friendly, approachable, and committed to providing quality service
• Confident communicating with clients through digital channels
• Strong information-gathering and decision-support abilities
• Organized, accurate, and attentive to important detailsComfortable managing several responsibilities independently
• Willing to learn new technology and industry procedures
• Familiar with computers, online research, and email communication
• Reliable, adaptable, and motivated to develop new skills
• Access to dependable internet service and a compatible computer or device
• Must be at least 18 years old
• Must reside in the U.S., U.K., Mexico, Spain, Australia, or another qualifying region

Learning & Development

• Destination exploration and vacation product knowledge
• Resort, cruise, and leisure package education
• Supplier booking technology and reservation processes
• Client consultations and vacation recommendations
• Managing confirmations, documentation, and booking requirements
• Customer relationship management and follow-up practices
• Opportunities to pursue industry certifications
• Continued supplier education and professional mentorship

What This Opportunity Offers

• Fully remote work arrangement
• Flexible part-time or full-time scheduling
• No previous travel industry experience required
• Access to introductory training and continued educational support
• Established supplier resources and professional booking platforms
• Travel-related discounts and supplier benefits where applicable
• Opportunities to develop customer service, research, and coordination skills