Remote HEDIS Coordinator — Medical Records & Outreach

Medasource; United States; Remote; USD 23,000 - 25,000; Full time

Benefits offered by this job

100% Remote

Client-provided equipment

Structured training

Consistent FT schedule

Collaborative team

Job summary

Medasource is seeking a detail-oriented HEDIS Coordinator to support a nonprofit health plan's annual HEDIS Medical Record Review project. This fully remote role involves coordinating medical record retrieval, tracking outstanding requests, and maintaining accurate documentation.

The ideal candidate has HEDIS or medical record retrieval experience, strong communication and organizational skills, and the ability to work independently in a fast-paced remote environment.

Qualifications

• Previous medical record retrieval and/or HEDIS experience.
• High school diploma or GED required.
• Strong proficiency in Microsoft Office Suite, especially Excel and Outlook.
• Experience conducting outbound calls and following up on requests.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication.
• Ability to work independently and meet productivity/quality expectations.
• Reliable high-speed internet connection with Ethernet.
• Ability to work 8:00 AM–5:00 PM PST schedule and attend training.

Responsibilities

• Contact physician offices, hospitals, and facilities to request medical records for HEDIS reviews.
• Make outbound calls and follow up to obtain records within deadlines.
• Prepare and send medical record requests via fax and other approved methods.
• Track requests, statuses, and follow-up activities using internal systems.
• Utilize Excel daily to manage caseloads, monitor productivity, and report progress.
• Research provider information, medical records, and claims details.
• Collaborate with reviewers and clinical quality teams for timely completion.
• Troubleshoot missing documentation and delays; escalate issues as needed.
• Maintain accurate documentation and meet productivity/quality expectations.
• Perform additional administrative duties as needed.

Skills

HEDIS experience

Attention to detail

Communication skills

Organizational skills

Independent worker

Multitasking

Quick learner

Education

High school diploma or GED

Tools

Excel

Outlook

Job description

Medasource is seeking a detail-oriented HEDIS Coordinator to support a nonprofit health plan's annual HEDIS Medical Record Review project. This fully remote role involves coordinating medical record retrieval, tracking outstanding requests, and maintaining accurate documentation.

The ideal candidate has HEDIS or medical record retrieval experience, strong communication and organizational skills, and the ability to work independently in a fast-paced remote environment.