HEDIS Coordinator

Medasource; United States; Remote; USD 23,000 - 25,000; Full time

Benefits offered by this job

100% Remote

Client-provided equipment

Structured training

Consistent FT schedule

Collaborative team

Job summary

Medasource is seeking a detail-oriented HEDIS Coordinator to support a nonprofit health plan's annual HEDIS Medical Record Review project. This fully remote role involves coordinating medical record retrieval, tracking outstanding requests, and maintaining accurate documentation.

The ideal candidate has HEDIS or medical record retrieval experience, strong communication and organizational skills, and the ability to work independently in a fast-paced remote environment.

Qualifications

• Previous medical record retrieval and/or HEDIS experience.
• High school diploma or GED required.
• Strong proficiency in Microsoft Office Suite, especially Excel and Outlook.
• Experience conducting outbound calls and following up on requests.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication.
• Ability to work independently and meet productivity/quality expectations.
• Reliable high-speed internet connection with Ethernet.
• Ability to work 8:00 AM–5:00 PM PST schedule and attend training.

Responsibilities

• Contact physician offices, hospitals, and facilities to request medical records for HEDIS reviews.
• Make outbound calls and follow up to obtain records within deadlines.
• Prepare and send medical record requests via fax and other approved methods.
• Track requests, statuses, and follow-up activities using internal systems.
• Utilize Excel daily to manage caseloads, monitor productivity, and report progress.
• Research provider information, medical records, and claims details.
• Collaborate with reviewers and clinical quality teams for timely completion.
• Troubleshoot missing documentation and delays; escalate issues as needed.
• Maintain accurate documentation and meet productivity/quality expectations.
• Perform additional administrative duties as needed.

Skills

HEDIS experience

Attention to detail

Communication skills

Organizational skills

Independent worker

Multitasking

Quick learner

Education

High school diploma or GED

Tools

Excel

Outlook

Job description

Pay Rate: $17–$18/hour (W2)

Employment Type: Full-Time Contract

Contract Duration: 5 Months (Through April 2027)

Start Date: December 14, 2026

Schedule: Monday–Friday, 8:00 AM–5:00 PM PST

Equipment: Provided by Client

Position Overview

Medasource is seeking detail-oriented and dependable HEDIS Coordinators to support a leading nonprofit health plan's annual Healthcare Effectiveness Data and Information Set (HEDIS) Medical Record Review (MRR) project.

In this fully remote position, you will play a key role in coordinating medical record retrieval from healthcare providers, tracking outstanding requests, maintaining accurate documentation, and supporting clinical quality initiatives.

The ideal candidate has previous HEDIS or medical record retrieval experience, strong communication and organizational skills, and the ability to work independently in a fast-paced, productivity-driven remote environment.

Key Responsibilities

• Contact physician offices, hospitals, and healthcare facilities to request medical records for HEDIS reviews.
• Conduct outbound calls and follow-up outreach to obtain outstanding medical records within established deadlines.
• Prepare and send medical record requests via fax and other approved communication methods.
• Track medical record requests, retrieval statuses, and follow-up activities using internal systems and abstraction tools.
• Utilize Microsoft Excel daily to manage caseloads, monitor productivity, and report project progress.
• Research provider contact information, medical records, and claims-related details using internal applications and online resources.
• Collaborate with medical record reviewers, administrative leads, and clinical quality teams to ensure timely completion of assignments.
• Troubleshoot missing documentation, incorrect provider information, and delays in medical record retrieval.
• Escalate complex issues and communicate barriers to project leadership.
• Maintain accurate documentation and meet established productivity, quality, and attendance expectations.
• Perform additional administrative and project-related duties as needed.

Required Qualifications

• Previous medical record retrieval and/or HEDIS experience.
• High school diploma or GED required.
• Strong proficiency in Microsoft Office Suite, particularly Excel and Outlook.
• Experience conducting outbound calls, following up on requests, and maintaining accurate documentation.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Comfortable navigating multiple systems and learning new applications quickly.
• Ability to work independently while consistently meeting productivity and quality expectations.
• Reliable high-speed internet connection with the ability to connect directly via Ethernet.
• Ability to work the required 8:00 AM–5:00 PM PST schedule and attend scheduled training.

Preferred Qualifications

• Previous experience supporting HEDIS Medical Record Review (MRR) projects.
• Background in healthcare administration, Health Information Management (HIM), medical records, or customer service.
• Experience working with electronic medical records (EMR/EHR) systems.
• Familiarity with medical terminology, provider outreach, and HIPAA requirements.
• Healthcare-related certification is a plus.

Why Join This Opportunity?

• 100% Remote: Work from home with client-provided equipment.
• Healthcare Industry Experience: Support a large health plan's annual clinical quality initiatives.
• Consistent Full-Time Schedule: Monday–Friday, 8:00 AM–5:00 PM PST.
• Collaborative Team Environment: Partner with medical record reviewers and clinical quality professionals.
• Structured Training: Receive project-specific training to prepare for HEDIS medical record retrieval responsibilities.