Remote Healthcare Virtual Assistant

Janie; United States; Remote; USD 28,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

PTO

Incentives

Job summary

Janie is seeking professionals to transition into healthcare freelancing in the US. The role involves collaborating with onsite medical staff to manage patient scheduling, confirm appointments, and liaise with insurance providers, ensuring an excellent patient experience. Competitive pay, PTO, incentives, and more are offered.

Ideal candidates are fluent in English with a strong customer service mindset and experience in US healthcare. Join us to make a meaningful impact on patient care.

Qualifications

• Fluent in English.
• Great personality.
• Customer service mindset.
• Experience in Healthcare (US).

Responsibilities

• Answer phone calls and address patient inquiries.
• Schedule and confirm appointments.
• Pre-screen calls (triage) and direct patients accordingly.
• Work with insurance and medical records.
• Medical scribing.
• Medical billing.
• Assist with various administrative tasks as needed.

Skills

Fluent English

Great personality

Customer service mindset

Experience in Healthcare (US)

Job description

About Janie

Janie is a back office workflow provider that offers medical billing, insurance coordination, and scheduling services to medical groups and practices across the United States. We serve a wide range of medical specialties. We are seeking talented individuals who are passionate about patient care and making a meaningful impact on people's lives. Our mission is to recruit and train exceptional individuals worldwide to support US medical patients.

About the Position

This is your opportunity to transition into the healthcare freelancing world! Collaborate with onsite medical staff to manage patient scheduling, confirm appointments, and liaise with insurance providers, all while ensuring an excellent patient experience. We offer competitive pay, PTO, incentives and more. Don't miss out on this chance to make a difference in healthcare!

Primary Responsibilities

• Answer phone calls and address patient inquiries
• Schedule and confirm appointments
• Pre-screen calls (triage) and direct patients accordingly
• Work with insurance and medical records
• Medical scribing
• Medical billing
• Assist with various administrative tasks as needed

Requirements

• Fluent in English
• Great personality
• Customer service mindset
• Experience in Healthcare (US)