IT Analyst - Healthcare (Remote)

Solü Technology Partners; Phoenix (AZ); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare technology firm is seeking an IT Analyst - Healthcare to support teams by gathering requirements and analyzing issues in healthcare applications. This role involves documenting business needs, developing test scripts, and acting as a liaison between business and IT. Ideal candidates should have experience with GuidingCare and a solid background in healthcare analytics. The position is remote except in specific states. Strong analytical and communication skills are essential for success.

Qualifications

• 1–2+ years of hands-on GuidingCare experience required.
• 2+ years in healthcare or insurance focusing on business processes.
• 5 years’ business analysis experience in a healthcare setting.
• Experience in writing business requirements and system testing.
• Proficiency in communicating with business and technical stakeholders.

Responsibilities

• Gather and document business requirements and specifications.
• Develop and execute test scripts and perform system testing.
• Research and analyze system issues related to healthcare applications.
• Track issues through resolution and provide system support.
• Act as a liaison between stakeholders and IT teams.

Skills

GuidingCare experience

Business process analysis

Collaboration with stakeholders

Analytical skills

Problem-solving skills

Time management skills

Communication skills

Microsoft Office proficiency

Education

Bachelor’s degree in Computer Science, Information Systems, Business

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio, Teams)

Query tools

Job description

Solu is seeking an IT Analyst - Healthcare (Remote) to support business and technical teams by gathering requirements, performing system testing, and analyzing production issues across healthcare applications and integrations. This role will act as a liaison between business stakeholders and IT teams to ensure system enhancements, issue resolution, and process improvements are delivered effectively.

This position may be performed remotely, except in the following states: Colorado, New York, Kentucky, New Jersey, Ohio, Pennsylvania, Massachusetts, and Delaware. Preference will be given to candidates located in Arizona.

Responsibilities

• Gather, analyze, and document business requirements, functional specifications, and change requests.
• Develop and execute test scripts, perform system testing, and conduct post-production validation.
• Research and analyze system issues related to electronic transactions, clinical systems, claims adjudication, and customer service applications.
• Track issues through resolution and provide first- and second-level support for internal and external customers.
• Configure GuidingCare and related healthcare applications and support system integrations and enhancements.
• Act as a liaison between business stakeholders, external customers, and IT teams to communicate system and process changes.
• Develop moderate to complex business requirements for large projects with limited management direction.
• Provide subject matter expertise on electronic transactions and corporate systems to support workload prioritization and issue research.
• Facilitate process improvements and create operational procedures driven by evolving technologies and capabilities.
• Lead small to medium-sized projects and mentor junior analysts.
• Interpret system design specifications to ensure alignment with business needs.
• Develop and execute data queries using existing reporting tools and understand underlying data structures.
• Support multiple business segments and resolve conflicts to achieve project and organizational goals.

Qualifications

• 1–2+ years of hands-on GuidingCare experience (REQUIRED).
• 2+ years of experience in healthcare or insurance with a focus on business processes, system analytics, or integrations.
• 5 years’ business analysis experience, preferably in a healthcare setting
• Experience writing business requirements and performing system testing.
• Experience communicating and collaborating with business and technical stakeholders.
• Strong analytical, problem-solving, and time management skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office tools (Word, Excel, Outlook, PowerPoint, Visio, Teams).
• Basic experience with query tools, file handling, and data translation concepts.

Preferred Qualifications

• Experience with SmartComm or healthcare document generation tools.
• Experience with EDI, healthcare integrations, and file transfer protocols.
• 5+ years of experience in healthcare or insurance system analysis.
• 1+ year of project management experience.
• Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
• Business Analyst, Six Sigma, or Software Testing certifications.