Remote Healthcare Sales Support Specialist

Noctrix Health, Inc.; United States; Remote; USD 59.000 - 72.000; Vollzeit

Zusammenfassung

Noctrix Health, Inc. is seeking a detail-oriented Sales Support Representative to enable the smooth processing of patient orders for Nidra Therapy. You will coordinate with healthcare providers, clinic staff, and internal teams to ensure accurate documentation and timely order progression.

In a remote work setup, you will use Salesforce to document interactions, monitor dashboards, and support regional sales efforts while upholding HIPAA requirements and company policies.

Qualifikationen

• 1–3 years of experience in healthcare, sales support, customer service or related field.
• Bachelor’s degree preferred, or equivalent work experience.
• Experience with Salesforce or similar CRM systems preferred.
• Familiarity with HIPAA requirements and handling protected health information.

Aufgaben

• Communicate with healthcare providers and clinic staff to obtain required patient documentation.
• Follow up on missing or incomplete information to ensure timely order progression.
• Serve as a primary point of contact for clinic navigators and administrative staff.
• Build relationships with clinic teams and understand their workflows to improve communication.
• Review documentation for accuracy, completeness, and HIPAA compliance.
• Track and manage patient orders from initiation to completion across teams.

Kenntnisse

Healthcare experience

Sales support

Customer service

CRM (Salesforce)

HIPAA knowledge

Communication skills

Remote work

Ausbildung

Bachelor's degree

Tools

Salesforce

Jobbeschreibung

Noctrix Health, Inc. is seeking a detail-oriented Sales Support Representative to enable the smooth processing of patient orders for Nidra Therapy. You will coordinate with healthcare providers, clinic staff, and internal teams to ensure accurate documentation and timely order progression.

In a remote work setup, you will use Salesforce to document interactions, monitor dashboards, and support regional sales efforts while upholding HIPAA requirements and company policies.