Remote Healthcare Program Manager: Engagement

Nao Medical; New York (NY); Hybrid; USD 9,000 - 11,000; Full time

Benefits offered by this job

Hourly pay bonus

Remote work flexibility

Paid time off

Job summary

Nao Medical is a rapidly growing, AI-enabled healthcare organization providing high-quality care across multiple service lines. We seek Program Managers to own one of several high-impact healthcare programs in a fully remote US-based role for RNs or other licensed medical professionals.

This role focuses on program performance, patient engagement, and site utilization with outbound patient outreach to ensure continuity of care.

Qualifications

• USRN license or other licensed medical professional required.
• Experience in clinical or program coordination preferred.
• Strong communication, organization, and problem-solving skills.
• Comfortable making outbound patient calls and coordinating workflows.
• Detail-oriented and able to work independently in a remote environment.

Responsibilities

• Manage and grow the program's patient engagement and site utilization.
• Conduct outreach to patients to reduce drop-offs and missed follow-ups.
• Coordinate with providers and operations teams to ensure smooth patient flow.
• Identify operational challenges and recommend solutions.
• Maintain tracking of program metrics, patient volumes, and follow-ups.
• Provide regular updates to leadership on program performance.

Skills

USRN license

Patient outreach

Remote coordination

Clinic operations

Education

Medical professional license

Job description

Nao Medical is a rapidly growing, AI-enabled healthcare organization providing high-quality care across multiple service lines. We seek Program Managers to own one of several high-impact healthcare programs in a fully remote US-based role for RNs or other licensed medical professionals.

This role focuses on program performance, patient engagement, and site utilization with outbound patient outreach to ensure continuity of care.