Remote Healthcare IT Support Supervisor

Move Vertical; Milwaukee (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Move Vertical seeks an IT Support Supervisor to lead specialists delivering training programs, configuring applications, and supporting employees with technology needs in a healthcare environment.

You will coach a remote team, ensure HIPAA compliance, collaborate with clinical and operational leaders, and continuously improve training materials and support workflows to enhance end-user experience.

Qualifications

• 2 years of IT operations experience.
• HIPAA compliance training or credential.
• Strong understanding of healthcare IT applications, workflows, data integrity, and training practices.
• Experience supervising teams, coordinating priorities, and supporting remote employees.

Responsibilities

• Lead, coach, and manage a remote team of IT training and application support specialists.
• Coordinate team schedules, assignments, workloads, and performance expectations.
• Foster a collaborative, service-focused environment that promotes accountability and continuous improvement.
• Oversee the development, implementation, and delivery of IT and healthcare application training programs.
• Ensure employees receive timely, professional, and effective technical support.
• Maintain and improve training materials, technical documentation, support procedures, and workflows.
• Support application readiness, system stability, data integrity, and operational efficiency.
• Ensure HIPAA compliance and privacy standards.
• Collaborate with clinical, operational, and technical leadership to align IT support and training with organizational objectives.
• Identify opportunities to improve processes, resolve recurring issues, and enhance the overall end-user experience.

Skills

IT operations

Remote team leadership

Communication

Problem-solving

Documentation

Education

High school diploma or equivalent

Job description

Move Vertical seeks an IT Support Supervisor to lead specialists delivering training programs, configuring applications, and supporting employees with technology needs in a healthcare environment.

You will coach a remote team, ensure HIPAA compliance, collaborate with clinical and operational leaders, and continuously improve training materials and support workflows to enhance end-user experience.