Remote Healthcare Data & EHR Integrations Analyst

Talener; Orlando (FL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

Premium health insurance covered

Job summary

Talener is seeking a Technical Operations Analyst to support healthcare data integrations and onboarding for healthcare provider customers. This full-time, remote EST role focuses on diagnosing and resolving data and integration issues across EHR platforms using SQL and related tools.

You will communicate status to stakeholders, manage multiple projects, and work with vendors to ensure successful implementations in a fast-paced healthcare technology environment.

Qualifications

• 2+ years of experience delivering technical implementations to internal or external customers.
• 2+ years of experience troubleshooting technical problems using SQL, databases, or other data query platforms.
• Strong problem-solving skills to diagnose complex data and integration issues.
• Excellent communication skills to explain technical issues to technical and non-technical stakeholders.
• Strong customer and vendor relationship management to drive outcomes.
• Ability to manage multiple projects in a fast-paced environment with attention to detail.
• Experience with healthcare technology, EHR, HL7, or FHIR is a plus.

Responsibilities

• Support the technical onboarding and implementation of healthcare provider customers onto the company's Medical Device management platform.
• Diagnose and resolve customer data and integration issues using SQL, databases, and data integration systems.
• Monitor and troubleshoot integrations across a growing ecosystem of electronic health record (EHR) platforms, ensuring reliable data flow and successful customer implementations.
• Clearly communicate project status, technical issues, and expectations to internal and external stakeholders throughout implementation and support.
• Build strong relationships with healthcare customers and technology vendors while driving technical issues toward successful resolution.
• Follow established processes, runbooks, and operational tools to deliver scalable and consistent customer implementations.
• Manage multiple concurrent projects and issues, prioritizing work based on product priorities, customer needs, and vendor availability.

Skills

SQL

Technical onboarding

Customer communication

Stakeholder management

Healthcare IT

Job description

Talener is seeking a Technical Operations Analyst to support healthcare data integrations and onboarding for healthcare provider customers. This full-time, remote EST role focuses on diagnosing and resolving data and integration issues across EHR platforms using SQL and related tools.

You will communicate status to stakeholders, manage multiple projects, and work with vendors to ensure successful implementations in a fast-paced healthcare technology environment.