Remote Healthcare Customer Service Pro Growth & Perks

Sagility; United States; Remote; USD 15,000 - 19,000; Full time

Benefits offered by this job

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

Disability Insurance

FSA

EAP

401(k) Matching

Paid Time Off

Tuition Reimbursement

Job summary

Sagility is hiring Remote Customer Service Representatives to join our call center team. You will be the compassionate human connection that ensures exceptional service.

The role offers bilingual opportunities and paid training in a virtual environment, with comprehensive health coverage after 90 days. Responsibilities include handling calls, researching resolutions, documenting interactions, and meeting daily quality goals.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year at a single job, preferably in customer service.
• Reliable attendance, with no absences in the first 90 days.
• Typing at least 25 WPM.
• Hardwired internet with minimum speeds of 10 Mbps upload and 25 Mbps download.
• Secure, private work area at home.
• Flexible availability, including weekends.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Communication

Interpersonal skills

Call center

Healthcare experience

Typing 25 WPM

Attendance reliability

Computer literacy

Education

High school diploma

Job description

Sagility is hiring Remote Customer Service Representatives to join our call center team. You will be the compassionate human connection that ensures exceptional service.

The role offers bilingual opportunities and paid training in a virtual environment, with comprehensive health coverage after 90 days. Responsibilities include handling calls, researching resolutions, documenting interactions, and meeting daily quality goals.