Remote Healthcare Collections Specialist

UnitedHealth Group; Dallas (TX); Remote; USD 25,000 - 44,000; Full time

Job summary

UnitedHealth Group is recruiting for a Collections Representative to support premium billing and accounts receivable in a national remote role. You will gather data from customers, review billing discrepancies, and work to secure reimbursement while maintaining accuracy and service quality.

You’ll need hospital billing experience, familiarity with UB04, and 18+ years. The role requires Windows proficiency and the ability to handle 8-hour shifts within CST business hours.

Qualifications

• High School Diploma or GED required.
• Must be 18 years of age or older.
• 1+ years managing hospital/facility appeals and denied claims.
• 1+ years hospital follow up/collections experience.
• 1+ years hospital patient accounting or hospital patient financial services.
• Recent UB04 billing experience.
• Proficiency with Windows PC applications and multiple programs.
• Ability to work any 8-hour shift between 8:00 AM–5:00 PM CST.

Responsibilities

• Interact with customers to gather data to ensure invoice accuracy.
• Provide input to policies, systems, methods and procedures for billing control.
• Monitor outstanding balances and encourage payments as billed.
• Prepare invoices and reconcile billing with accounts receivable.

Skills

Hospital claims experience

Hospital collections

Patient accounting

UB04 billing

Windows proficiency

Shift flexibility

Medicare knowledge

Payer portals navigation

Education

High School Diploma / GED

Tools

Windows OS

Job description

UnitedHealth Group is recruiting for a Collections Representative to support premium billing and accounts receivable in a national remote role. You will gather data from customers, review billing discrepancies, and work to secure reimbursement while maintaining accuracy and service quality.

You’ll need hospital billing experience, familiarity with UB04, and 18+ years. The role requires Windows proficiency and the ability to handle 8-hour shifts within CST business hours.