Remote Healthcare Collections Specialist

African American Talent; Minneapolis (MN); Remote; USD 22,000 - 40,000; Full time

Job summary

UnitedHealth Group is seeking a Billing Specialist for national remote work. You will handle hospital/facility collections, appeals on underpaid claims, and denials management across payer contracts, EOB reviews, and reconciliations.

Training will occur during the first month with schedule flexibility to meet 6:00 AM–2:30 PM PST. The role requires strong MS Office skills and experience in Medi-Cal/Medi-Cal Managed Care follow-up.

Qualifications

• This role requires 1+ years of hospital/facility collections experience and experience with Medicaid/Medi-Cal follow-up.
• Proficiency navigating insurance portals to resolve denied hospital claims.
• Experience reviewing UB-04 claim forms (CPT, ICD-10, HCPCS) and strong MS Office skills.

Responsibilities

• This position performs collecting, reconciliation, research, correspondence, and independent problem solving.
• Reconciles complex, multi-payment accounts and submits appeal letters as directed.
• Interprets payer contracts to determine if payment and adjustment is accurate.
• Reviews EOBs for denials and posts corrected adjustments to balance accounts.
• Coordinates with other staff and physician offices to ensure correct processing.

Skills

Hospital collections

Medicaid/Medi-Cal follow-up

Insurance portal navigation

UB-04/CPT/HCPCS knowledge

Microsoft Word

Microsoft Excel

Microsoft Outlook

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

UnitedHealth Group is seeking a Billing Specialist for national remote work. You will handle hospital/facility collections, appeals on underpaid claims, and denials management across payer contracts, EOB reviews, and reconciliations.

Training will occur during the first month with schedule flexibility to meet 6:00 AM–2:30 PM PST. The role requires strong MS Office skills and experience in Medi-Cal/Medi-Cal Managed Care follow-up.