Remote Healthcare AI Solutions Lead

Quest Oracle Community; Eden Prairie (MN); Hybrid; USD 92,000 - 164,000; Full time

Job summary

UnitedHealth Group is seeking an AI Solution Lead - Senior Consultant to design end-to-end AI solutions for provider clients, integrating EHR-native AI and enterprise tools. The role emphasizes measurable ROI, governance, and collaboration with clinical, IT, and operational stakeholders.

The position offers remote work from anywhere in the U.S. with an expectation of in-office presence four days per week in Minneapolis or Washington, D.C. areas.

Qualifications

• 5+ years of healthcare operations experience (clinical, revenue cycle, or administrative) with the ability to document and redesign workflows.
• 3+ years of consulting or client-facing advisory experience, including leading working sessions and presenting to senior stakeholders.
• 3+ years of healthcare domain knowledge and system configuration.
• 2+ years applying AI, automation, or analytics capabilities to solve business problems, including familiarity with current AI tooling and the ability to match capability to use case.
• 2+ years demonstrating experience applying prioritization or scoring frameworks to sequence initiatives or use cases.
• Willing to travel up to 25% for business needs

Responsibilities

• Design end-to-end AI solutions for provider clients, evaluating the full range of available capabilities - EHR-native AI (e.g., Epic, Oracle Health), enterprise tools (e.g., Microsoft Copilot), and agentic platforms (e.g., Anthropic Claude) - and recommending the right tool for the right job
• Document current-state clinical, revenue cycle, and administrative workflows and apply business process redesign to define future-state, AI-enabled workflows with human oversight built in
• Apply structured prioritization frameworks (value, effort, risk, strategic fit) to identify, score, and sequence high-impact AI use cases into an actionable roadmap
• Translate solution designs into implementation specs, gap analyses, and success measures that connect technology to measurable client outcomes and ROI
• Serve as a credible, client-facing advisor - leading working sessions, discovery interviews, and executive readouts with clinical, IT, and operational stakeholders
• Collaborate with end users to design and enhance systems
• Identify system optimization and enhancement opportunitiesl>
• Participate in implementation, upgrade, and enhancement projects
• Develop and maintain training and enablement materials
• Facilitate communication with stakeholders from requirements to implementation
• Build solid relationships with end users and business partners
• Design, develop and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI.
• Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement.
• Evaluate emerging trends to inform solution design and strategic innovation.
• Partner with governance and compliance teams to ensure AI-enabled workflows meet responsible AI and risk standards

Skills

Healthcare operations

Consulting

AI/Automation

Workflow redesign

Stakeholder management

Tools

Epic

Oracle Health

Microsoft Copilot

Anthropic Claude

Visio

Job description

UnitedHealth Group is seeking an AI Solution Lead - Senior Consultant to design end-to-end AI solutions for provider clients, integrating EHR-native AI and enterprise tools. The role emphasizes measurable ROI, governance, and collaboration with clinical, IT, and operational stakeholders.

The position offers remote work from anywhere in the U.S. with an expectation of in-office presence four days per week in Minneapolis or Washington, D.C. areas.