AI Solution Lead, Senior Consultant - Remote

Quest Oracle Community; Eden Prairie (MN); Hybrid; USD 92,000 - 164,000; Full time

Job summary

UnitedHealth Group is seeking an AI Solution Lead - Senior Consultant to design end-to-end AI solutions for provider clients, integrating EHR-native AI and enterprise tools. The role emphasizes measurable ROI, governance, and collaboration with clinical, IT, and operational stakeholders.

The position offers remote work from anywhere in the U.S. with an expectation of in-office presence four days per week in Minneapolis or Washington, D.C. areas.

Qualifications

• 5+ years of healthcare operations experience (clinical, revenue cycle, or administrative) with the ability to document and redesign workflows.
• 3+ years of consulting or client-facing advisory experience, including leading working sessions and presenting to senior stakeholders.
• 3+ years of healthcare domain knowledge and system configuration.
• 2+ years applying AI, automation, or analytics capabilities to solve business problems, including familiarity with current AI tooling and the ability to match capability to use case.
• 2+ years demonstrating experience applying prioritization or scoring frameworks to sequence initiatives or use cases.
• Willing to travel up to 25% for business needs

Responsibilities

• Design end-to-end AI solutions for provider clients, evaluating the full range of available capabilities - EHR-native AI (e.g., Epic, Oracle Health), enterprise tools (e.g., Microsoft Copilot), and agentic platforms (e.g., Anthropic Claude) - and recommending the right tool for the right job
• Document current-state clinical, revenue cycle, and administrative workflows and apply business process redesign to define future-state, AI-enabled workflows with human oversight built in
• Apply structured prioritization frameworks (value, effort, risk, strategic fit) to identify, score, and sequence high-impact AI use cases into an actionable roadmap
• Translate solution designs into implementation specs, gap analyses, and success measures that connect technology to measurable client outcomes and ROI
• Serve as a credible, client-facing advisor - leading working sessions, discovery interviews, and executive readouts with clinical, IT, and operational stakeholders
• Collaborate with end users to design and enhance systems
• Identify system optimization and enhancement opportunitiesl>
• Participate in implementation, upgrade, and enhancement projects
• Develop and maintain training and enablement materials
• Facilitate communication with stakeholders from requirements to implementation
• Build solid relationships with end users and business partners
• Design, develop and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI.
• Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement.
• Evaluate emerging trends to inform solution design and strategic innovation.
• Partner with governance and compliance teams to ensure AI-enabled workflows meet responsible AI and risk standards

Skills

Healthcare operations

Consulting

AI/Automation

Workflow redesign

Stakeholder management

Tools

Epic

Oracle Health

Microsoft Copilot

Anthropic Claude

Visio

Job description

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

The AI Solution Lead - Senior Consultant will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, you will help build a new AI-first Provider Technology Consulting practice dedicated to helping healthcare systems transform the way they work with AI - designing solutions, redesigning workflows, and driving measurable innovation for our company and our clients.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Design end-to-end AI solutions for provider clients, evaluating the full range of available capabilities - EHR-native AI (e.g., Epic, Oracle Health), enterprise tools (e.g., Microsoft Copilot), and agentic platforms (e.g., Anthropic Claude) - and recommending the right tool for the right job
• Document current-state clinical, revenue cycle, and administrative workflows and apply business process redesign to define future-state, AI-enabled workflows with human oversight built in
• Apply structured prioritization frameworks (value, effort, risk, strategic fit) to identify, score, and sequence high-impact AI use cases into an actionable roadmap
• Translate solution designs into implementation specs, gap analyses, and success measures that connect technology to measurable client outcomes and ROI
• Serve as a credible, client-facing advisor - leading working sessions, discovery interviews, and executive readouts with clinical, IT, and operational stakeholders
• Collaborate with end users to design and enhance systems
• Identify system optimization and enhancement opportunitiesl>
• Participate in implementation, upgrade, and enhancement projects
• Develop and maintain training and enablement materials
• Facilitate communication with stakeholders from requirements to implementation
• Build solid relationships with end users and business partners
• Design, develop and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI.
• Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement.
• Evaluate emerging trends to inform solution design and strategic innovation.
• Partner with governance and compliance teams to ensure AI-enabled workflows meet responsible AI and risk standards

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of healthcare operations experience (clinical, revenue cycle, or administrative) with the ability to document and redesign workflows
• 3+ years of consulting or client-facing advisory experience, including leading working sessions and presenting to senior stakeholders
• 3+ years of experience in healthcare domain knowledge and system configuration
• 2+ years applying AI, automation, or analytics capabilities to solve business problems, including familiarity with current AI tooling and the ability to match capability to use case
• 2+ years demonstrating experience applying prioritization or scoring frameworks to sequence initiatives or use cases
• Willing to travel up to 25% for business needs

Preferred Qualifications:

• Hands-on experience with EHR-native AI (Epic, Oracle Health) and/or enterprise AI tools (Microsoft Copilot, Anthropic Claude)
• Experience with Oracle Health (Millennium) or Epic modules and solutions
• Experience building current-state/future-state process maps and business cases with defined value KPIs
• Familiarity with AI governance, responsible AI, and value-measurement/ROI tracking approaches
• Proficiency with MS Excel, Visio, PowerPoint, and SharePoint

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.