Remote Health Services Support Specialist

Automated Health Systems, Inc.; Columbus (OH); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Automated Health Systems, Inc. is hiring a Customer Service Representative in Columbus, OH. The role offers both remote and onsite work options and focuses on assisting individuals with benefits information and support.

The ideal candidate has at least 2 years in a call center, familiarity with health and Medicaid is preferred, and a HS diploma is required with an Associates degree favored. Training and a strong team culture are highlighted.

Qualifications

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assist individuals with information and support regarding benefits.
• Provide accurate and consistent information.
• Deliver quality customer service and support.
• Promote Employee Wellness Program and participate in ongoing training.

Skills

Call center experience

Customer service

Bilingual

Education

High School Diploma/GED

Associates Degree in social or behavioral sciences

Job description

Automated Health Systems, Inc. is hiring a Customer Service Representative in Columbus, OH. The role offers both remote and onsite work options and focuses on assisting individuals with benefits information and support.

The ideal candidate has at least 2 years in a call center, familiarity with health and Medicaid is preferred, and a HS diploma is required with an Associates degree favored. Training and a strong team culture are highlighted.