Remote Health IT Technical Writer I — Federal Program

Red Pulley; Washington, Northern (District of Columbia, KY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

HSA / FSA options

Life insurance

Paid time off

Parental leave

Professional development assistance

Tuition reimbursement

Job summary

Red Pulley Technology Solutions is seeking a Health IT Technical Writer I to support a federal Health IT modernization initiative for ICE IHSC. This role performs substantive technical writing, documentation, editing, and knowledge management for Health IT implementation and training.

Location: Washington, DC Metro Area (Remote), with occasional onsite work required. Clearance: Public Trust; Employment Type: Full-Time; Status: Contingent Upon Contract Award.

Qualifications

• Bachelor's degree in English, Communications, Technical Writing, IT, or related field.
• 1–3 years of experience developing technical, operational, or user documentation for IT/Health IT.
• Excellent writing, editing, grammar, organization, and information-structuring skills.
• Ability to translate technical subject matter for technical and non-technical audiences.
• Proficiency with document-development, collaboration, publishing, and content-management tools.
• Ability to manage multiple documentation products and revisions simultaneously.
• U.S. Citizen or Lawful Permanent Resident; legal authorization to work in the U.S.

Responsibilities

• Develop, write, edit, format, and maintain technical and user documentation.
• Create SOPs, work instructions, user guides, reference materials, and manuals.
• Translate complex information into clear content for intended audiences.
• Interview SMEs, gather requirements, and produce docs from available information.
• Standardize structure, terminology, and content for readability and maintainability.
• Review contractor docs for clarity, accuracy, and compliance with templates and governance.
• Develop diagrams, flows, tables, and graphics as needed.
• Maintain version control and support review workflows in government repositories.
• Maintain inventories and revision histories of documentation.
• Support training, change management, and knowledge transfer through documentation.
• Coordinate activities with technical, clinical, program, cybersecurity, data, and ops stakeholders.

Skills

Technical writing

Editing

Document development

Content management tools

Translate technical content

Knowledge management

Citizenship/PR

Education

Bachelor's degree

Tools

SharePoint

Confluence

CMS tools

Job description

Red Pulley Technology Solutions is seeking a Health IT Technical Writer I to support a federal Health IT modernization initiative for ICE IHSC. This role performs substantive technical writing, documentation, editing, and knowledge management for Health IT implementation and training.

Location: Washington, DC Metro Area (Remote), with occasional onsite work required. Clearance: Public Trust; Employment Type: Full-Time; Status: Contingent Upon Contract Award.