Remote Health IT Communications Strategist

State of Washington; Olympia (WA); Remote; USD 90,000 - 120,000; Full time

Job summary

The Washington State Health Care Authority (HCA) seeks a Prior Authorization Communications Consultant 3 for a remote project role focused on FSIPAP and related health programs. You will develop and implement communications strategies, translate complex health IT language into plain language for diverse stakeholders, and coordinate internal and external messaging.

Responsibilities include creating strategic communications plans, planning mass email bulletins, managing public relations, and

Qualifications

• Demonstrated ability to clearly communicate complex technical information verbally and in writing to a non-technical audience, including the application of plain language principles to legally precise documents.
• Ability to work independently and in groups.
• Excellent writing and proof-reading skills.
• Demonstrated ability to plan strategically, identify communications needs, and develop goals and comprehensive work plans for achieving those goals.
• Knowledge of state health care programs, commercial health care insurance and current health care issues.
• Demonstrated skills working with government agencies, health care providers, health care insurers and/or public/private health care stakeholders/customers.
• Understanding of health equity principles and how to apply them to communications strategies.
• Demonstrated ability to use social media tools to communicate with multiple audiences.
• Demonstrated skills in public relations.

Responsibilities

• Create and maintain FSIPAP strategic communications plan, including mapping audiences, drafting key messages, and creating tactical plans.
• Plan, organize, and schedule mass email bulletins to inform project stakeholders of important updates.
• Use plain talk principles to translate highly complex, technical language into user-friendly communications.
• Support prior authorization-related change management needs, including developing and distributing internal messaging to HCA teams.
• Coordinate external communications to managed care organizations, providers, and health care associations.
• Coordinate the creation and distribution of prior authorization-related internal and external materials
• Coordinate and submit content updates for webpages.
• Support the development and editing of clinical and provider communications materials.
• Plan, organize, and schedule email bulletins to inform Apple Health billers, providers, and other stakeholders of program updates.

Skills

Plain language communications

Change management

Public relations

Education

Bachelor’s degree in English, communications, journalism, humanities, public relations, or related field

Seven years of work experience in communications

Job description

The Washington State Health Care Authority (HCA) seeks a Prior Authorization Communications Consultant 3 for a remote project role focused on FSIPAP and related health programs. You will develop and implement communications strategies, translate complex health IT language into plain language for diverse stakeholders, and coordinate internal and external messaging.

Responsibilities include creating strategic communications plans, planning mass email bulletins, managing public relations, and