Remote Health Insurance Support Specialist

Talentify; Bourbonnais (IL); Remote; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid Training

Full-Time, Seasonal role

Performance incentives

Work from home

Team environment

401K Match

ICHRA

PTO

Job summary

Talentify in Bourbonnais, IL is seeking Remote Customer Service Representatives to join our elite teams. You will deliver exceptional customer service and support health insurance enrollment processes while working remotely.

We offer paid training, base pay with incentives, and a supportive team environment. This role is full-time and remote, with a focus on customer satisfaction and enrollment assistance across state-based marketplaces.

Qualifications

• Excellent verbal and written communication skills.
• Comfortable working from home.
• Self-motivated and success-driven.
• Moderate to advanced computer skills.

Responsibilities

• Handle inbound and outbound calls.
• Deliver the highest level of customer service experience.
• Manage customer accounts and provide technical support.
• Application Data Entry
• Online chat inquiries as assigned
• Interpret and follow defined procedures and policies
• Creative problem-solving skills
• Flexibility and adaptability to changing projects and updates
• Time and task management (multitasking and task prioritization)
• Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
• Adhere to regulated guidelines for communications via all channels

Skills

Communication skills

Remote work

Self-motivation

Computer skills

Job description

Talentify in Bourbonnais, IL is seeking Remote Customer Service Representatives to join our elite teams. You will deliver exceptional customer service and support health insurance enrollment processes while working remotely.

We offer paid training, base pay with incentives, and a supportive team environment. This role is full-time and remote, with a focus on customer satisfaction and enrollment assistance across state-based marketplaces.