Remote Health Coach RN & Case Manager

Independence Blue Cross; Pennsylvania; Remoto; USD 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

Independence Blue Cross seeks a Health Coach to provide nursing-led coaching and case management across the health continuum. You will collaborate with members, families, and physicians to develop plans, monitor progress, and promote self-management in a remote-capable role serving the Tri-State Area.

You will ensure evidence-based care, coordinate services, and maintain compliance with regulatory standards while delivering excellent member service.

Competenze

• Current, active, and unrestricted PA or multi-state RN licensure.
• Three years of clinical, case management and/or disease/condition management experience.
• Exceptional communication and problem-solving ability.
• Ability to work flexible hours.
• Basic computer skills.
• Strong clinical knowledge.

Mansioni

• Functions as a primary nurse for members across the continuum of health and health-related services.
• Engages with members from coaching to intensive case management to support self-management.
• Provides clinical coaching for acute symptoms, chronic conditions, or health information.
• Develops care plans with member/family and sets achievable goals, monitoring progress.
• Identifies barriers to adherence and integrates lifestyle improvements into care plans.
• Contacts physicians when needed to facilitate coordinated care.
• Monitors service quality and documents safety concerns for quality improvement.
• Identifies community resources and helps members access benefits and services.
• Delivers exceptional customer service.
• Maintains accurate information in self-serve programs and attends ongoing training.

Conoscenze

Communication

Problem solving

Flexible hours

Basic computer skills

Formazione

PA RN license (or multi-state)

CCMC licensure

Descrizione del lavoro

Independence Blue Cross seeks a Health Coach to provide nursing-led coaching and case management across the health continuum. You will collaborate with members, families, and physicians to develop plans, monitor progress, and promote self-management in a remote-capable role serving the Tri-State Area.

You will ensure evidence-based care, coordinate services, and maintain compliance with regulatory standards while delivering excellent member service.