Remote RN Health Coach & Care Navigator

Independence Blue Cross; Philadelphia (Philadelphia County); Remote; USD 65,000 - 90,000; Full time

Job summary

Independence Blue Cross is seeking a Health Coach to act as the primary nurse, delivering health coaching and case management across the health continuum. You will screen, assess, plan, facilitate, monitor, and advance goals with members and collaborating physicians.

The role emphasizes self-management support, motivational interviewing, and ongoing telephonic engagement to coordinate care, navigate the system, and drive high-quality, cost-effective services.

Qualifications

• Current, active PA or multi-state RN licensure.
• Three years of clinical, case management and/or disease/condition management experience.
• Excellent communication and problem-solving ability.
• Ability to work flexible hours.
• Basic computer skills.
• Strong clinical knowledge.

Responsibilities

• Functions as a primary nurse for members across the continuum of health and health-related services, including information and support for lifestyle improvement.
• Engages with members from coaching to intensive case management to support self-management.
• Provides clinical coaching to inbound calls seeking assistance with acute symptoms or chronic conditions.
• Develops care plans with members/families and monitors progress toward goals.
• Documents activities in compliance with regulatory requirements and coordinates care with providers.

Skills

Communication skills

Problem solving

Flexibility

Basic computer skills

Clinical knowledge

Tools

Microsoft Authenticator

Job description

Independence Blue Cross is seeking a Health Coach to act as the primary nurse, delivering health coaching and case management across the health continuum. You will screen, assess, plan, facilitate, monitor, and advance goals with members and collaborating physicians.

The role emphasizes self-management support, motivational interviewing, and ongoing telephonic engagement to coordinate care, navigate the system, and drive high-quality, cost-effective services.