Remote Health Coach: Behavior Change & Wellness

Sharecare; Carson City (NV); Remote; USD 30,000 - 34,000; Full time

Job summary

Sharecare is seeking a Health Coach to work remotely in a structured, high-engagement outreach model using an automated dialer to connect with members. You will educate, support, and motivate participants toward health goals within established workflows.

The role requires a Bachelor’s in a health-related field, 1–2 years of experience, and proficiency with data entry and Microsoft Office. Training lasts six weeks, with evening CST shifts and rotating Saturdays.

Qualifications

• Bachelor’s degree in a health-related field; NBHWC certification might substitute for the health-related part of the degree.
• 1–2 years of related experience; customer service experience preferred.
• Experience with benchmarks and contact center metrics; adherence to schedule.
• Proficiency in computer data entry and Microsoft Office.

Responsibilities

• Engagement (inbound and outbound) calls to inform participants about the program and enroll them.
• Coaching (inbound and outbound) calls to support behavior change and adoption of healthier habits.
• Chase (outbound) calls to participants who are enrolled but have no scheduled call.
• Coordinate delivery of services with a multi-disciplinary care team including nurses and pharmacists.
• Support operational aspects to meet customer requirements across multiple clients.
• Adhere to a schedule and caseload to ensure engagement and outcomes.
• Caseloads may be 1:1 or team-based depending on client needs.
• Participate in daily and monthly meetings to share updates and insights.
• Note and track participants' progress and efficacy of the program.

Skills

Interpersonal skills

Communication skills

Motivational interviewing

Flexible shifts

Phone coaching

Education

Bachelor’s degree in health-related field

Tools

Microsoft Office

Job description

Sharecare is seeking a Health Coach to work remotely in a structured, high-engagement outreach model using an automated dialer to connect with members. You will educate, support, and motivate participants toward health goals within established workflows.

The role requires a Bachelor’s in a health-related field, 1–2 years of experience, and proficiency with data entry and Microsoft Office. Training lasts six weeks, with evening CST shifts and rotating Saturdays.