Remote Health Coach | Behavioral Change & Wellness

Sharecare; Lansing (MI); Remote; USD 30,000 - 34,000; Full time

Job summary

Sharecare is seeking a Health Coach to work remotely full-time, coaching members by phone to support healthier lifestyles. You’ll enroll participants, provide education, and collaborate with nurses, pharmacists, and a multidisciplinary team to improve outcomes.

The role requires a health-related bachelor’s degree (NBHWC may substitute) and 1–2 years in a related field or customer service; evening shifts and rotating Saturdays are common. Training lasts six weeks CST.

Qualifications

• Bachelor's degree in a health-related field is required; NBHWC certification may substitute.
• 1-2 years of related experience; customer service experience preferred.
• Proficiency in data entry and Microsoft Office.
• Ability to learn lifestyle topics (smoking cessation, nutrition, exercise, sleep, stress).

Responsibilities

• Engage in inbound/outbound telephonic coaching to enroll participants.
• Provide individualized behavior-change coaching using motivational interviewing.
• Reach out to participants with missed calls to maintain engagement.
• Coordinate care with nurses, pharmacists, and other care team members.
• Support operational aspects to meet client requirements across multiple customers.
• Maintain a schedule and caseload for participant interactions.
• Attend daily and monthly meetings to share findings and insights.
• Note and track participants' progress and program efficacy.

Skills

Interpersonal communication

Motivational interviewing

Flexible scheduling

Telephone coaching

Education

Bachelor's degree in health-related field

NBHWC certification accepted

Tools

Microsoft Office

CRM software

Job description

Sharecare is seeking a Health Coach to work remotely full-time, coaching members by phone to support healthier lifestyles. You’ll enroll participants, provide education, and collaborate with nurses, pharmacists, and a multidisciplinary team to improve outcomes.

The role requires a health-related bachelor’s degree (NBHWC may substitute) and 1–2 years in a related field or customer service; evening shifts and rotating Saturdays are common. Training lasts six weeks CST.