Remote Health Coach | Wellness & Behavior Change

Sharecare; Austin (TX); Remote; USD 30,000 - 34,000; Full time

Job summary

Sharecare, a digital health company, is seeking a Health Coach to conduct telephonic coaching and member engagement from a remote, full-time capacity. You will educate, motivate, and support participants toward healthier behaviors while following structured workflows and documentation standards.

The role requires a health-related bachelor's degree, 1-2 years of experience, and comfort with scheduling, data entry, and collaborating with a multi-disciplinary team.

Qualifications

• Bachelor's degree in health-related field; NBHWC substitution may apply
• 1-2 years of related experience; customer service experience preferred
• Experience with benchmarks and contact center metrics; adherence to schedule
• Proficiency in Microsoft Office Suite
• Ability to coordinate telephonic communication with participants while navigating software
• Knowledge of lifestyle topics (smoking cessation, nutrition, exercise, sleep)
• Ability to work independently with minimal supervision
• Flexibility to adapt to schedule changes and rotate Saturdays
• Hard-wired internet connection required (WiFi not permitted)

Responsibilities

• Participate in inbound and outbound telephonic calls for engagement
• Provide education and motivation to help participants achieve health goals
• Reach out to members enrolled in coaching without scheduled calls
• Coordinate services with nurses, pharmacists, and external vendors
• Support operational aspects to meet client requirements
• Maintain schedule and caseload to ensure member engagement
• Attend daily and monthly meetings and share insights
• Note and track member progress and program efficacy

Skills

Interpersonal skills

Motivational interviewing

Schedule management

Multitasking

Independent work

Customer service

Education

Bachelor's degree in health-related field

Tools

Microsoft Office

Job description

Sharecare, a digital health company, is seeking a Health Coach to conduct telephonic coaching and member engagement from a remote, full-time capacity. You will educate, motivate, and support participants toward healthier behaviors while following structured workflows and documentation standards.

The role requires a health-related bachelor's degree, 1-2 years of experience, and comfort with scheduling, data entry, and collaborating with a multi-disciplinary team.