Remote: Head of ML & Decisioning Platform Product

OhioX; Northern (KY); Hybrid; USD 216,000 - 299,000; Full time

Benefits offered by this job

401k match

Equity grant

ESPP

Health insurance

Wellness allowance

Paid time off

Job summary

Upstart is seeking a Director of Product, Machine Learning & Decisioning Platforms to lead product strategy for platforms powering credit decisioning and ML capabilities. You will manage senior PMs, partner with engineering and ML leaders, and drive system improvements across pricing, underwriting, model deployment, and innovation.

The role demands strong technical fluency, coaching ability, and a talent for aligning technical work with business outcomes in financial services.

Qualifications

• Bachelor’s degree in a technical field or equivalent practical experience.
• 8+ years of product management experience, including experience leading technical or platform products.
• Experience managing and developing product managers, ideally across multiple interconnected teams.
• Strong technical fluency and experience partnering with engineering, machine learning, and data science teams.
• Demonstrated ability to set strategy, navigate ambiguity, and deliver results in a fast-paced environment.
• Strong analytical, organizational, communication, and problem-solving skills.
• Ability to connect technical and product decisions to business outcomes, particularly in credit, lending, or financial services.
• A track record of building strong teams and raising the quality of product management practices.

Responsibilities

• Lead, coach, and develop a team of product managers, setting clear priorities and raising the quality of product management across the organization.
• Define the product strategy and roadmap for the platforms powering Upstart’s credit decisioning and machine learning capabilities.
• Partner with engineering and machine learning leaders to improve model development, versioning, deployment, forecasting, experimentation, and monitoring.
• Evolve underwriting and decisioning systems to better connect customer information, model outputs, and business outcomes.
• Identify opportunities to apply machine learning across the business, validate them through focused MVPs, and build the strongest opportunities into scalable products.
• Create scalable processes for evaluating, onboarding, and integrating data vendors and other ML capabilities.
• Balance near-term execution with long-term platform investment, making thoughtful trade-offs across impact, risk, technical complexity, and speed.
• Build alignment across teams and ensure machine learning is incorporated into product strategy from the start.

Skills

Product leadership

Platform products

ML collaboration

Technical fluency

Strategic planning

Education

Bachelor's degree in technical field

Job description

Upstart is seeking a Director of Product, Machine Learning & Decisioning Platforms to lead product strategy for platforms powering credit decisioning and ML capabilities. You will manage senior PMs, partner with engineering and ML leaders, and drive system improvements across pricing, underwriting, model deployment, and innovation.

The role demands strong technical fluency, coaching ability, and a talent for aligning technical work with business outcomes in financial services.