Remote Head of Digital Experience & Web Operations

Cardinal Health; Frankfort (KY); Remote; USD 107,000 - 137,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Digital Marketing & Ecommerce Manager to own the day-to-day website and customer portals, delivering intuitive, customer-focused experiences that help users find information, manage orders, and complete self-service tasks.

You will collaborate with Product, Marketing, Operations, UX, Analytics, and Technology to optimize content strategy, SEO/AEO, analytics tagging, and measurement, driving digital adoption and reducing friction across journeys.

Qualifications

• 7+ years managing enterprise websites, ecommerce platforms, or digital portals.
• Experience with SEO/AEO and analytics to drive business outcomes.
• Experience in healthcare or regulated industries preferred.

Responsibilities

• Manage website content, navigation, information architecture, and site structure for a customer-centric experience.
• Identify opportunities to improve content, communications, banners, landing pages, and self-service experiences.
• Improve customer journeys to help users manage orders, track status, and complete self-service tasks.

Skills

Cross-functional collaboration

Communication skills

Healthcare experience

Privacy/compliance awareness

Analytical mindset

Education

Bachelor's degree or equivalent

Tools

Salesforce Commerce Cloud

GA4

Google Tag Manager

Adobe Analytics

Mouseflow

Osano

Freshpaint

Job description

Cardinal Health is seeking a Digital Marketing & Ecommerce Manager to own the day-to-day website and customer portals, delivering intuitive, customer-focused experiences that help users find information, manage orders, and complete self-service tasks.

You will collaborate with Product, Marketing, Operations, UX, Analytics, and Technology to optimize content strategy, SEO/AEO, analytics tagging, and measurement, driving digital adoption and reducing friction across journeys.