Remote Head of Customer Growth & Strategic Enablement

Coinscapture

United States

Remote

USD 180,000 - 240,000

Full time

4 days ago
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Benefits offered by this job

Equity in startup
Remote-first environment
Flexible time off
Co-working desk allowance
Learning stipend

Job summary

RevenueCat is seeking a Head of Customer Growth to build and lead an operating system for customer success and growth across a global, remote-first team. You will own strategy, segmentation, and executive-aligned initiatives that accelerate adoption and value realization for high-potential and scale customers.

You will partner with Product, Marketing, Sales, and TAM to drive measurable improvements in adoption, health, renewal readiness, and revenue outcomes, while shaping the evolution of our

Qualifications

  • Approximately 10+ years in Customer Success, Customer Growth, strategic accounts, or related field.
  • Five+ years leading customer-facing teams including managers or leads.
  • Experience building segmentation, coverage, adoption, health, and scalable systems.
  • Strong commercial judgment around renewal risk, expansion, and customer value.

Responsibilities

  • Own Customer Growth strategy across the full customer base.
  • Define segmentation and coverage for named, high-potential, and scalable customers.
  • Lead through the CSM Team Lead to set strategy, cadence, and metrics.
  • Govern Growth Advisory intake, quality, and reusable outputs.
  • Build Customer Enablement programs, templates, and education.
  • Drive product adoption in collaboration with Product & Marketing.
  • Own cross-functional decision rights with Sales, Support, Marketing, and Data.

Skills

Customer Growth
Strategic accounts
Growth Advisory
Cross-functional collaboration
Remote work

Education

Bachelor's degree

Tools

CRM platforms

Job description

RevenueCat is seeking a Head of Customer Growth to build and lead an operating system for customer success and growth across a global, remote-first team. You will own strategy, segmentation, and executive-aligned initiatives that accelerate adoption and value realization for high-potential and scale customers.

You will partner with Product, Marketing, Sales, and TAM to drive measurable improvements in adoption, health, renewal readiness, and revenue outcomes, while shaping the evolution of our

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