Remote Chief of Customer Growth

Revenuecat; United States; On-site; USD 160,000 - 260,000; Full time

Benefits offered by this job

Equity options

Fully remote environment

Flexible time off

Desk at a co-working space

Workspace budget and learning stipend

Job summary

RevenueCat, a remote-first monetization platform, seeks a Head of Customer Growth to orchestrate a multi-lane function spanning CSM, Growth Advisory, Growth Advocacy and Customer Enablement. You will set strategy, operating model, and measurements for the team, guiding growth for high-value and scalable customers worldwide.

The role emphasizes driving meaningful product adoption, building scalable education, and partnering with Product, Marketing, and Sales to ensure customers grow revenue with

Qualifications

• 10+ years in Customer Success or Growth-related roles.
• 5+ years leading customer-facing teams.
• Experience owning multi-lane operating models.
• Experience building segmentation and coverage strategies.
• Strong commercial judgment on NDR, renewals, and expansion.
• Credibility with mobile apps, monetization, and lifecycle.
• Product and technical fluency to lead around developer-facing platforms.
• Proven ability to turn one-to-one work into scalable systems.
• Strong written communication and remote-first practices.

Responsibilities

• Define and execute the complete Customer Growth strategy across the full customer base.
• Build and refine segmentation, coverage, and high-potential account motions.
• Lead through the CSM Team Lead and build a leadership bench.
• Identify high-potential customers early with cross-functional collaboration.
• Define Growth Advisory intake, qualifications, and reusable outputs.
• Lead Growth Advocacy as a education channel for customers and ecosystem.
• Roadmap Customer Enablement with lifecycle programs, templates, and playbooks.
• Drive product adoption in partnership with Product and Product Marketing.
• Define clear cross-functional decision rights across Sales, TAM, Support, and Data.

Skills

Customer Growth

Leadership

Strategic accounts

Segmentation

Advisory/Enablement

Product growth

Job description

RevenueCat, a remote-first monetization platform, seeks a Head of Customer Growth to orchestrate a multi-lane function spanning CSM, Growth Advisory, Growth Advocacy and Customer Enablement. You will set strategy, operating model, and measurements for the team, guiding growth for high-value and scalable customers worldwide.

The role emphasizes driving meaningful product adoption, building scalable education, and partnering with Product, Marketing, and Sales to ensure customers grow revenue with