Remote Guidewire BA: Claims & Billing Specialist (EST)

Vaco; Dayton (OH); Remote; USD 90,000 - 130,000; Full time

Job summary

Vaco is seeking a Guidewire Business Analyst with BillingCenter and ClaimCenter experience for a direct hire, REMOTE role in the Eastern Time Zone. The role focuses on Guidewire ClaimCenter and BillingCenter with secondary PolicyCenter support, partnering with stakeholders to deliver scalable, compliant solutions across claims and billing lifecycles.

The BA will translate requirements into user stories, support FNOL and claims workflows, billing plans, and data mappings, and work within Agile

Qualifications

• 5+ years of Business Analyst experience within Property & Casualty insurance.
• 3+ years of Guidewire experience, with a strong focus on ClaimCenter and BillingCenter.
• Experience in Agile delivery environments and using Jira/Confluence/Azure DevOps.
• Strong communication and facilitation skills across business and technical teams.
• Must be located in the Eastern Time Zone and authorized to work in the U.S. without visa sponsorship.

Responsibilities

• Gather, analyze, and document requirements across Claims, Billing, and Underwriting.
• Translate requirements into user stories, workflows, and acceptance criteria.
• Support Guidewire ClaimCenter processes including FNOL, claims lifecycle, payments, reserves, and reporting.
• Support Guidewire BillingCenter workflows including billing plans, invoicing, payments, collections, and reconciliation.
• Conduct gap analyses between legacy processes and Guidewire capabilities and define solutions.
• Provide support for PolicyCenter initiatives including policy issuance, endorsements, renewals, and servicing.
• Support integrations and data mapping between Guidewire and external platforms.
• Collaborate with developers, QA, and product owners through the Agile lifecycle.
• Participate in backlog grooming, sprint planning, reviews, UAT, and defect triage.

Skills

Guidewire

ClaimCenter

BillingCenter

Business Analysis

Agile

Scrum

Documentation

User stories

Epics

Requirements

Insurance

Tools

JIRA

Confluence

Azure DevOps

Job description

Vaco is seeking a Guidewire Business Analyst with BillingCenter and ClaimCenter experience for a direct hire, REMOTE role in the Eastern Time Zone. The role focuses on Guidewire ClaimCenter and BillingCenter with secondary PolicyCenter support, partnering with stakeholders to deliver scalable, compliant solutions across claims and billing lifecycles.

The BA will translate requirements into user stories, support FNOL and claims workflows, billing plans, and data mappings, and work within Agile