Remote Growth Operations Lead – Cross-Channel Campaigns

virtahealth; United States; Remote; USD 84,000 - 110,000; Full time

Job summary

Virta Health is seeking a Member Growth Operations Associate Manager to manage cross-channel member communications across email, direct mail, SMS, and related workflows. You will own launch planning, quality assurance, content governance, and data validation while collaborating with implementation, data, and marketing operations teams in a remote-first environment.

This role emphasizes process, accuracy, and ability to move between strategic context and hands-on execution, with a path to

Qualifications

• 4+ years in marketing operations, campaign operations, or related field.
• Strong project management: dependencies, deadlines, delivery.
• Excellent attention to detail and QA discipline.
• Ability to learn technical systems and execute hands-on.
• Clear written and verbal communication; escalate risks early.
• Willingness to use AI tools to improve output and efficiency.

Responsibilities

• Execute and quality-check cross-channel campaigns.
• Build and maintain email templates in Braze for launches and ongoing comms.
• End-to-end QA across email, direct mail, SMS, and related workflows.
• Coordinate direct mail campaigns with proofs, timelines, and approvals.
• Translate approved requests into executable campaign plans and QA steps.
• Document issues, communicate risks, and strengthen QA controls.

Skills

Marketing operations

Project management

Attention to detail

Communication skills

AI tools usage

Tools

Braze

Asana

Notion

Jira

Google Suite

Chamaileon

Job description

Virta Health is seeking a Member Growth Operations Associate Manager to manage cross-channel member communications across email, direct mail, SMS, and related workflows. You will own launch planning, quality assurance, content governance, and data validation while collaborating with implementation, data, and marketing operations teams in a remote-first environment.

This role emphasizes process, accuracy, and ability to move between strategic context and hands-on execution, with a path to