Remote Growth & Operations Coordinator

NerdsToGo Bellevue WA; Hart's Location (NH); Presencial; USD 65.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Bonus based on performance

Free uniforms

Health insurance

Paid time off

Parental leave

Training & development

Descripción de la vacante

NerdsToGo Alexandria is seeking an Operations & Growth Coordinator to support leadership, drive execution across the business, and ensure nothing falls through the cracks. This role is not a traditional assistant; it focuses on structure, accountability, and momentum across operations, client delivery, and growth initiatives.

You will partner with leadership to operationalize systems, improve efficiency, and help grow toward a multi‑million‑dollar business.

Formación

• 2–5+ years in operations, coordination, project management, or executive support roles.
• Strong organizational and time management skills.
• High attention to detail and accountability.
• Excellent written and verbal communication.
• Ability to manage multiple priorities with minimal oversight.
• Comfortable learning and managing multiple business systems and tools.

Responsabilidades

• Own and manage executive calendar, scheduling, and priorities.
• Coordinate internal and client meetings.
• Protect time for high-value activities (sales, strategy, partnerships).
• Track all action items from meetings, emails, and internal conversations.
• Assign and follow up with team members, vendors, and clients.
• Ensure deadlines are met and nothing is missed or delayed.
• Own and maintain core business systems including CRM, PSA/ticketing systems, documentation platforms, and compliance tracking tools.
• Ensure all leads, tasks, tickets, and opportunities are actively tracked and progressing.
• Ensure no items stall without visibility or follow-up.
• Identify workflow gaps and implement process improvements.
• Maintain clear visibility into operations, priorities, and next actions.
• Coordinate internal operations, meetings, and priorities.
• Manage office logistics, organization, inventory, and vendor coordination.
• Oversee equipment and supply management.
• Handle client intake and onboarding coordination.
• Support invoicing, quote preparation, and proposal documentation.
• Ensure billing accuracy and timely processing.
• Assist with reporting and internal tracking.
• Coordinate and drive project follow-ups across teams.
• Perform ticket triage to ensure proper categorization, prioritization, and assignment.
• Follow up on stalled tickets and ensure SLA adherence.
• Plan and coordinate local events (e.g., workshops, client events, and industry meetups).
• Assist with booking podcasts, speaking engagements, and partnerships.
• Support lead follow-up and business development coordination.
• Follow up with vendors, partners, and clients to ensure execution and accountability.
• Handle client communications and administrative requests as needed.

Conocimientos

Organizational skills

Time management

Attention to detail

Communication

Multitasking

Herramientas

CRM platforms

Ticketing/PSA systems

Documentation tools

Descripción del empleo

NerdsToGo Alexandria is seeking an Operations & Growth Coordinator to support leadership, drive execution across the business, and ensure nothing falls through the cracks. This role is not a traditional assistant; it focuses on structure, accountability, and momentum across operations, client delivery, and growth initiatives.

You will partner with leadership to operationalize systems, improve efficiency, and help grow toward a multi‑million‑dollar business.