Remote Group Manager, Fraud Operations

TD Bank Group; Mount Laurel Township (NJ); On-site; USD 91,000 - 136,000; Full time

Job summary

TD Bank is seeking a Group Manager for Fraud Operations in Mount Laurel, NJ. The role oversees end-to-end issue development within Financial Crimes Prevention & Operations, coordinating with risk, compliance, and business partners to ensure well-defined, evidence-based issues and sustainable remediation plans.

The position emphasizes governance, timely decisions, and stakeholder alignment. Applicants should have strong leadership, risk management, and communication skills to guide remediation

Qualifications

• Experience managing issues through the full Issue Management Lifecycle.
• Strong understanding of Risk and Control Frameworks, governance, oversight.

Responsibilities

• Coordinate assigned issues through discovery, determination, development, remediation planning and governance approvals.
• Facilitate discussions with stakeholders to assess risks and drive timely issue decisions.
• Maintain accurate issue information in ServiceNow/SharePoint and monitor SLAs.

Skills

Issue lifecycle

Risk frameworks

Root cause analysis

Cross-functional collaboration

Analytical thinking

Education

Undergraduate degree

Job description

TD Bank is seeking a Group Manager for Fraud Operations in Mount Laurel, NJ. The role oversees end-to-end issue development within Financial Crimes Prevention & Operations, coordinating with risk, compliance, and business partners to ensure well-defined, evidence-based issues and sustainable remediation plans.

The position emphasizes governance, timely decisions, and stakeholder alignment. Applicants should have strong leadership, risk management, and communication skills to guide remediation