Remote Group Experience Coordinator

Destination Careers; Boston (MA); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Training and guidance provided

Job summary

Destination Knot is seeking a meticulous Group Reservations Specialist to support remote group scheduling, confirmations, and documentation. You will coordinate multiple participants, track timelines, and communicate clearly with clients.

This fully remote role offers flexible scheduling, training, and an opportunity to build client service skills in a structured, process-driven environment.

Qualifications

• Strong organizational and multitasking abilities.
• Clear written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to work independently in a remote environment.
• Basic computer proficiency and willingness to learn new systems.
• Professional, reliable, and client-focused.
• Experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required.

Responsibilities

• Assist with group reservation requests and scheduling coordination.
• Communicate with clients regarding group details, confirmations, and updates.
• Maintain accurate group records, participant information, and documentation.
• Track timelines to ensure confirmations and changes are processed correctly.
• Respond to inquiries related to group reservations and logistics.
• Follow established workflows and quality standards.
• Collaborate with internal teams to support group coordination efforts.

Skills

Organizational skills

Communication skills

Attention to detail

Independent remote work

Computer proficiency

Client-focused

Group coordination experience

Job description

Destination Knot is seeking a meticulous Group Reservations Specialist to support remote group scheduling, confirmations, and documentation. You will coordinate multiple participants, track timelines, and communicate clearly with clients.

This fully remote role offers flexible scheduling, training, and an opportunity to build client service skills in a structured, process-driven environment.