Remote Group Account Director — Donor Campaigns & Strategy

Leverage Digital, Inc.; Washington (District of Columbia); Remote; USD 110,000 - 125,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Parental Leave

Unlimited Vacation

Gym Benefit

Phone stipend

Internet stipend

Co-working Allowance

Job summary

Leverage Digital, Inc. is seeking a Group Account Director to own the day‑to‑day relationships with major client and agency accounts. You’ll own both strategy and execution, focusing on client satisfaction and retention while guiding cross‑functional teams.

You’ll move between big picture strategy and hands‑on campaign work, contributing to product ideas, donor acquisition planning, and rapid campaign execution across channels.

Qualifications

• 2 to 5+ years of client management in fundraising, ideally with political, nonprofit, or charity accounts.
• Solid grasp of digital fundraising basics and hands‑on experience running campaigns.
• Experience with mass marketing SMS tools (Switchboard, Scale to Win, Tatango) and fundraising CRMs.
• Experience with donation processors and CRMs (ActBlue, FundraiseUp, Anedot, Classy; EveryAction, Action Network, ActionKit, Substack).
• Willingness to work nights and weekends during peak periods; self-starter capable of handling multiple campaigns.

Responsibilities

• Manage communications with long‑standing clients and prospective new business.
• Provide strategic guidance on using Leverage products to acquire supporters.
• Run SMS rental campaigns end to end: strategy, verifications, contracting, deployment, QA and reporting.
• Run email list modeling campaigns end to end: strategy, targeting, QA, delivery and reporting.
• Prioritize inbound requests while delivering top‑tier service within capacity and calendar constraints.
• Share customer feedback across the company to inform product improvements.
• Partner with executive, operations, and data teams to strengthen Leverage’s offerings.

Skills

Client management

Digital fundraising

SMS tools

Fundraising CRMs

Strategic thinking

Willingness to work odd hours

Tools

Switchboard

Scale to Win

Tatango

ActBlue

FundraiseUp

Anedot

Classy

EveryAction

Action Network

ActionKit

Substack

Job description

Leverage Digital, Inc. is seeking a Group Account Director to own the day‑to‑day relationships with major client and agency accounts. You’ll own both strategy and execution, focusing on client satisfaction and retention while guiding cross‑functional teams.

You’ll move between big picture strategy and hands‑on campaign work, contributing to product ideas, donor acquisition planning, and rapid campaign execution across channels.