Remote Global Sheet Metal Post-Processor Lead

Hexagon Manufacturing Intelligence

United States

Remote

GBP 90,000 - 120,000

Full time

39 hours ago

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Job summary

Hexagon Manufacturing Intelligence is seeking a Sheet Metal Technical Manager to lead the development, governance, and delivery of RADAN post processors and digital machine solutions across the Sheet Metal portfolio. The role focuses on technical leadership, backlog prioritisation, and customer engagement.

This home-based role offers global collaboration, with travel to support customers and regional teams as needed.

Qualifications

Experience in software development, technical leadership, or development management.
Knowledge of CAD/CAM software, preferably RADAN or similar manufacturing solutions.
Understanding of CNC machines, post processors, machine configuration, and NC code generation.
Experience managing technical requirements through development, testing, and release.
Familiarity with Jira or similar development management tools.
Strong communication (English) and stakeholder management skills.
Ability to balance customer needs, business priorities, technical complexity, and available resources.

Responsibilities

Lead the development and delivery of RADAN post processors across the Sheet Metal portfolio.
Prioritise new development, maintenance requests, customer escalations, and strategic initiatives.
Assess requirements, technical feasibility, and implementation approaches for new functionality.
Review, test, and validate solutions to ensure quality, consistency, and maintainability.
Support customer testing and acceptance activities where required.
Manage and coordinate a global team of post processor developers.
Foster collaboration across Development, Support, Services, Product Management, regional teams, and resellers to align development activities with global standards and best practices.
Provide technical coaching, guidance, and escalation support.
Deploy best-practice development strategies established across the global Production Machining portfolio.
Improve and maintain processes covering development, version control, testing, documentation, release management, and support.
Use Jira and Agile practices to manage backlogs, priorities, and delivery.
Drive consistent global ways of working, clear ownership of post processor assets, and understanding of request submission, qualification, prioritisation, and tracking processes.
Work closely with regional teams, resellers, Support, and Services to ensure requirements are clearly defined, priorities are balanced, and delivery expectations are aligned before development begins.
Support customer escalations and technical discussions where post processor delivery impacts business performance or customer satisfaction.
Improve the management of digital twins, machine data, and related development assets.
Support initiatives that simplify the creation, storage, and reuse of digital machine data.
Promote the adoption of AI-assisted tools to enhance development, testing, documentation, and support processes.
Support business growth through improved machine coverage, delivery efficiency, and reseller enablement.
Monitor and report on KPIs including backlog, throughput, lead times, delivery performance, and development risks.
Contribute to business cases for additional resources, tooling, and process improvements.