Remote Global Service Contract Lead

Sungrow; United States; Remote; USD 75,000 - 130,000; Full time

Benefits offered by this job

Competitive benefits package

Growth opportunities

Salary commensurate with experience

Job summary

Sungrow North America is seeking a remote Business Development/Contract Manager to support service contracts across North and South America. You will be the key member of the service team, partnering with Sales, Legal, and Operations to develop and maintain contract requirements and pricing.

The role involves reviewing MSAs/LTSA, coordinating non-standard terms, and ensuring accurate scope and costs while collaborating across departments. Travel up to 25% is expected.

Qualifications

• Minimum 3 years’ experience of sales administration and management.
• Minimum 3 years’ experience of contract management.
• Experience in service and renewable industry is a plus.
• Willingness to travel with sales as needed to provide sales support.

Responsibilities

• Review Service requirements within MSA and LTSA with customers.
• Coordinate with Sales team non-standard terms within the contracts.
• Manage, review, and coordinate contract changes or proposed edits.
• Review Service prices with Service Management team and create standard prices sheets to all the service offers.
• Coordinate with Operations and Maintenance departments any special requirements for O&M service agreements for PV and Battery storage solution.
• Collaborate with Internal legal department about the details and interpretation of the Service contracts.
• Ensure that scope elements requested in the contracted SOW and supporting Exhibits reflect costs captured in the final fee development exercise.
• Seek confirmation of approvals for any bespoke scope element or changes to standard scope language.
• Assist in the maintenance and updating of the terms and conditions of the Base Agreements, supporting Exhibits, and other contract documents.
• Work with other members of Service and Sales to identify best practices and recommend process changes that will improve effectiveness of the process.
• Create and Maintain databases with contract requirements for Service and O&M.
• Present final contract to the Service organization to be able to achieve the contract requirements.
• Be part of the escalation path from customers with contracts changes or issues.
• Maintain great communication to anticipate any issues or any new requirements.
• Collaborate with other departments to get spare parts list, manual and documentation to be provided to customers.
• Collaborate with the Service team on new markets, and possible service offers.

Skills

Global service contracts

Multi-country coordination

Strong communication skills

Attention to detail

Analytical and proactive

Sales process understanding

Education

Bachelor's degree in Business Management or similar

Tools

MS Office

Excel

PowerPoint

Job description

Sungrow North America is seeking a remote Business Development/Contract Manager to support service contracts across North and South America. You will be the key member of the service team, partnering with Sales, Legal, and Operations to develop and maintain contract requirements and pricing.

The role involves reviewing MSAs/LTSA, coordinating non-standard terms, and ensuring accurate scope and costs while collaborating across departments. Travel up to 25% is expected.