Remote Global Export Logistics Coordinator

WM; San Juan (PR); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short-term Disability

401(k) Plan

Stock Purchase Plan

Paid Vacation

Holidays

Personal Days

Job summary

WM is seeking a dedicated Customer Service/Logistics Coordinator to ensure accurate and fast processing of orders and provide logistics support for domestic and international movement of recycled materials. You will be the first point of contact for general inquiries and will help maintain strong relationships with clients and suppliers.

The role requires coordinating with multiple departments, negotiating third-party freight costs, and ensuring timely invoicing and documentation.

Qualifications

• Two years of relevant work experience in a customer service role and exporting material.
• Proficient with Microsoft Office; basic Excel.
• Must live and work in the US

Responsibilities

• Communicate with customers to monitor inventories and anticipate their production needs and to schedule all necessary equipment to move waste by-products.
• Arrange and negotiate third-party freight costs for timely service of waste by-product pickups using WM approved carriers.
• Monitor and maintain shipment status via computer system.
• Respond to customer complaints in a timely manner and resolve issues with shipments for vendors and customers.
• Coordinate deliveries and provide timely and accurate invoicing; record and prepare vendor payments per contracted terms.

Skills

Customer service experience

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Job description

WM is seeking a dedicated Customer Service/Logistics Coordinator to ensure accurate and fast processing of orders and provide logistics support for domestic and international movement of recycled materials. You will be the first point of contact for general inquiries and will help maintain strong relationships with clients and suppliers.

The role requires coordinating with multiple departments, negotiating third-party freight costs, and ensuring timely invoicing and documentation.