Remote Global Delivery Lead – AI Solutions

Robert Hess Search Group; Nashville (TN); Remote; USD 150,000 - 190,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Robert Hess Search Group is seeking a Delivery Lead to own the executive client relationship for a flagship international account, coordinating cross-functional teams across regions. The role emphasizes delivering outcomes through distributed teams and a scalable delivery model, with US-based work and monthly travel to Vietnam.

The ideal candidate has 10+ years in senior delivery leadership, with strong stakeholder management and executive communication skills, and is eligible to work in the US

Qualifications

• 10+ years of experience in program or delivery leadership roles at a top-tier consulting firm or Global Systems Integrator (e.g. Accenture, Deloitte, Capgemini, IBM, Infosys, TCS, Cognizant, EY, PwC, KPMG), at a level equivalent to Senior Manager or above
• Demonstrated experience leading complex, multi-workstream technology or business transformation programs from initiation through delivery
• Direct experience managing offshore or distributed delivery teams
• Strong track record of senior stakeholder management, including regular interaction with C-suite executives and board-level sponsors
• Excellent written and verbal communication skills, including experience producing executive-level deliverables such as steering committee decks, status reports, and governance documents
• US-based, with authorization to work in the United States without sponsorship
• Willingness and ability to travel internationally to Vietnam approximately once a month for a full week per trip
• Bachelor's degree required

Responsibilities

• Hold executive accountability for the overall client delivery relationship, ensuring the cross-subsidiary customer resolution initiative at the core of our platform work, and all supporting workstreams, are governed, on schedule, and aligned to client expectations
• Serve as the primary delivery-side point of contact for senior client stakeholders, including C-suite and board-level sponsors, managing expectations and resolving escalations
• Directly manage, mentor, and grow the account's delivery team: a Vietnam-based Director who owns day-to-day execution, and a Technical Program Manager, with two additional hires in process, both reporting into this role
• Hold the team accountable for consistent delivery discipline and quality standards, setting direction and unblocking issues rather than executing day-to-day tasks personally
• Travel to Vietnam approximately once a month, about one week per trip, to run in-person steering committees, working sessions, and team check-ins
• Partner with company leadership to define and scale a repeatable delivery methodology as Interval grows its global delivery team
• As domestic client base develops, extend delivery leadership to US-based engagements

Skills

Delivery leadership

Stakeholder management

Executive communication

Distributed teams

Travel readiness

Education

Bachelor's degree

MBA or advanced degree

Job description

Robert Hess Search Group is seeking a Delivery Lead to own the executive client relationship for a flagship international account, coordinating cross-functional teams across regions. The role emphasizes delivering outcomes through distributed teams and a scalable delivery model, with US-based work and monthly travel to Vietnam.

The ideal candidate has 10+ years in senior delivery leadership, with strong stakeholder management and executive communication skills, and is eligible to work in the US