Remote Genetic Counselor Assistant – Lab Diagnostics

labcorp; United States; Remote; USD 53,000 - 71,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

STD/LTD

401(k)

PTO/FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp Genetics and Women’s Health is seeking a US Remote Based Genetic Counselor Assistant (GCA) to join their team. This role supports Labcorp’s Genetics and Women’s Carrier Screening performed at our Westborough, MA and San Francisco, CA laboratories.

The position schedules Monday–Friday 9:30–6:00 ET with rotating Saturdays. You will work with the Genetic Counselor team, review requisitions, monitor test worklists, generate paperwork, and coordinate testing with clinicians and patients.

Qualifications

• Bachelor's degree in Biological Science required.
• 1+ years’ experience in genetic counseling assistant role preferred.
• 1+ years’ customer service experience preferred.
• Experience in a clinical genetics testing lab with NGS preferred.
• Experience with Labcorp LIS is a plus.

Responsibilities

• Support clients who order testing at Labcorp’s Westborough MA and San Francisco CA labs.
• Review requisitions and incoming samples for order clarity.
• Monitor worklists and manage test adds/cancels for the molecular lab.
• Prepare paperwork for sendout tests and track lists.
• Respond to inquiries from clients and providers to coordinate testing.
• Obtain demographic/clinical info and ensure correct testing orders.
• Troubleshoot testing issues by contacting clients or other Labcorp facilities.
• Learn multiple lab-based computer applications.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Attention to detail

Adaptability

Education

Bachelor's degree in Biological Science

Tools

LIS

Microsoft Office

Job description

Labcorp Genetics and Women’s Health is seeking a US Remote Based Genetic Counselor Assistant (GCA) to join their team. This role supports Labcorp’s Genetics and Women’s Carrier Screening performed at our Westborough, MA and San Francisco, CA laboratories.

The position schedules Monday–Friday 9:30–6:00 ET with rotating Saturdays. You will work with the Genetic Counselor team, review requisitions, monitor test worklists, generate paperwork, and coordinate testing with clinicians and patients.