Genetic Counselor Assistant

labcorp; United States; Remote; USD 53,000 - 71,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

STD/LTD

401(k)

PTO/FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp Genetics and Women’s Health is seeking a US Remote Based Genetic Counselor Assistant (GCA) to join their team. This role supports Labcorp’s Genetics and Women’s Carrier Screening performed at our Westborough, MA and San Francisco, CA laboratories.

The position schedules Monday–Friday 9:30–6:00 ET with rotating Saturdays. You will work with the Genetic Counselor team, review requisitions, monitor test worklists, generate paperwork, and coordinate testing with clinicians and patients.

Qualifications

• Bachelor's degree in Biological Science required.
• 1+ years’ experience in genetic counseling assistant role preferred.
• 1+ years’ customer service experience preferred.
• Experience in a clinical genetics testing lab with NGS preferred.
• Experience with Labcorp LIS is a plus.

Responsibilities

• Support clients who order testing at Labcorp’s Westborough MA and San Francisco CA labs.
• Review requisitions and incoming samples for order clarity.
• Monitor worklists and manage test adds/cancels for the molecular lab.
• Prepare paperwork for sendout tests and track lists.
• Respond to inquiries from clients and providers to coordinate testing.
• Obtain demographic/clinical info and ensure correct testing orders.
• Troubleshoot testing issues by contacting clients or other Labcorp facilities.
• Learn multiple lab-based computer applications.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Attention to detail

Adaptability

Education

Bachelor's degree in Biological Science

Tools

LIS

Microsoft Office

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp Genetics and Women’s Health is seeking a US Remote Based Genetic Counselor Assistant (GCA) to join their team! This position will primarily be supporting Labcorp’s Genetics and Women’s Carrier Screening performed at our Westborough, MA and San Francisco, CA laboratories.

Work Schedule: Monday - Friday 9:30 -6:00 eastern time zone with rotating Saturdays (approximately 1 Saturday per month).

Responsibilities:

• Work with the lab Genetic Counselor team to support clients that order testing performed at Labcorp’s Westborough, MA and San Franciso, CA laboratories

• Review a defined set of molecular test requisitions/incoming samples for clarity of physician orders

• Provide support to the molecular lab by monitoring worklists and adding and canceling tests.

• Generate paperwork for sendout tests and monitoring tracking lists

• Respond to telephone and email inquiries from Labcorp clients, health care providers, Labcorp’s laboratories and branches to coordinate all applicable genetic testing

• Contact clients to obtain pertinent demographic and clinical information and communicate with clients to ensure that the appropriate testing is ordered

• Research, troubleshoot, and resolve problems related to testing by contacting clients or other Labcorp facilities

• Learn multiple laboratory-based computer applications

Minimum Qualifications:

• Bachelors degree in a Biological Science

Preferred Qualifications:

• 1 or more years’ experience working as a Genetic Counselor Assistant

• 1 or more years’ customer service experience

• 1 or more years’ experience working in a clinical genetics testing laboratory with next generation sequencing

• 1 or more years’ experience with Labcorp’s Laboratory Information Systems (LIS)

Additional Job Standards:

• Familiarity with genetics concepts

• Knowledge of Microsoft Office suite

• Strong multi-tasking ability with excellent attention to detail

• Strong verbal and written communication skills and excellent ability to listen and respond effectively

• Strong flexibility and the ability to manage and adapt to changing priorities quickly

• Strong project management skills

• Ability to establish and maintain positive working relationships with others and work cooperatively and effectively to set goals, resolve problems, and make recommendations

Application Window Closes: 10/1/2026

**Pay Range: $25.50-$34.00 / hour

All job offers will bebased on a candidate’s skills andpriorrelevant experience, applicabledegrees/certifications,as well as internal equity and market data

Benefits:Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.Employees regularly scheduled to work less than 20hours,Casual, Intern, and Temporary employees are only eligible toparticipatein the 401(k) Plan.Employees who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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