Remote Genesys Application Analyst (Healthcare)
Advocate Health
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Benefits offered by this job
Job summary
Advocate Health is seeking a Business Process Analyst to map and improve clinical and business workflows within enterprise applications. You will translate user needs into system specs, lead testing, and develop training materials for end users.
The role involves collaboration with health-care stakeholders and managing documentation and upgrade activities. Candidates should have a Bachelor's degree in CS or related field and about 3 years in process mapping, analysis, requirements definition and
Qualifications
- Bachelor's degree in Computer Science or related field.
- Typically 3 years of experience in business process mapping and analysis.
- Experience documenting requirements, testing and training materials.
Responsibilities
- Identify, map, analyze and improve routine to moderately complex clinical and business processes.
- Prepare documentation for business requirements using diagrams and data models.
- Translate user requirements into functional specifications and review with users.
- Configure systems to meet business requirements and develop test plans.
- Develop training materials and train end-users as appropriate.
- Monitor system functionality and communicate status to users.
- Create product documentation and manage version upgrades.
Skills
Education
Tools
Job description
Advocate Health is seeking a Business Process Analyst to map and improve clinical and business workflows within enterprise applications. You will translate user needs into system specs, lead testing, and develop training materials for end users.
The role involves collaboration with health-care stakeholders and managing documentation and upgrade activities. Candidates should have a Bachelor's degree in CS or related field and about 3 years in process mapping, analysis, requirements definition and
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