Remote General Liability Claims Lead

Jonus Group; Atlanta (GA); Remote; USD 95,000 - 125,000; Full time

Job summary

Jonus Group is seeking a General Liability Claims Supervisor to oversee a remote team of claims professionals. You will guide investigations, ensure compliance with regulatory standards, and deliver exceptional client service while working from a home office.

The ideal candidate has at least five years in general liability claims handling, with two years in supervision, strong leadership, analytical skills, and proficiency with claims software and MS Office.

Qualifications

• Bachelor's degree in Business, Insurance, Risk Management, or related field.
• Minimum 5 years in general liability claims handling, with at least 2 years in supervision.
• Strong knowledge of liability principles and claims resolution processes.

Responsibilities

• Oversee daily operations of the general liability claims team remotely.
• Ensure claims are investigated, evaluated, and processed per policies and regs.
• Collaborate with internal/external stakeholders to drive timely resolutions.
• Review claims files for consistency, accuracy, and standards.
• Develop and monitor KPI metrics for claims teams.
• Lead training programs and professional development.
• Provide guidance on liability, coverage, and settlements for complex cases.
• Stay informed on trends and regulatory changes in general liability.
• Handle escalations with fair, customer-centric resolutions.

Skills

Remote team leadership

Communication skills

Analytical thinking

Problem solving

Stakeholder engagement

Education

Bachelor's degree in Business, Insurance, Risk Management, or related field

Tools

Claims management software

Microsoft Office Suite

Job description

Jonus Group is seeking a General Liability Claims Supervisor to oversee a remote team of claims professionals. You will guide investigations, ensure compliance with regulatory standards, and deliver exceptional client service while working from a home office.

The ideal candidate has at least five years in general liability claims handling, with two years in supervision, strong leadership, analytical skills, and proficiency with claims software and MS Office.