Remote GenAI Product Researcher, SaaS (EMEA)

Pencil

United States

Remote

USD 85,000 - 115,000

Full time

14 days+

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Benefits offered by this job

25 days PTO plus public holidays
Health insurance
Monthly wellness stipend
Remote work flexibility
Enhanced parental leave
Flexible working hours

Job summary

Pencil is seeking a Product Researcher to bridge Generative AI with user needs. This role involves engaging clients, conducting in-depth research, and translating feedback into actionable insights to enhance the user experience.

Ideal candidates will have 3-5 years of relevant experience and a strong grasp of Generative AI principles. The position comes with flexible remote work options and comprehensive benefits including health insurance and PTO.

Qualifications

  • 3–5+ years in Product Research or a similar client-facing role.
  • Strong experience with Generative AI and its impact on workflows.
  • Ability to manage multiple projects with minimal oversight.

Responsibilities

  • Lead end-to-end research cycles and conduct deep-dive interviews.
  • Manage interactions with clients to capture feedback on GenAI features.
  • Select and apply appropriate research methods for insights.

Skills

Product Research
UX Research
Generative AI familiarity
Communication
Strategic Judgment

Job description

Pencil is seeking a Product Researcher to bridge Generative AI with user needs. This role involves engaging clients, conducting in-depth research, and translating feedback into actionable insights to enhance the user experience.

Ideal candidates will have 3-5 years of relevant experience and a strong grasp of Generative AI principles. The position comes with flexible remote work options and comprehensive benefits including health insurance and PTO.

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