Remote Gen AI Data Quality Analyst & QA Lead

Welocalize, Inc.

United States

Remote

USD 75,000 - 105,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Welocalize, Inc. seeks a quality/operations professional to own client-specific QA programs, performance metrics, and escalation handling, while guiding team development across multiple projects in a remote, distributed setup.

The role requires 2+ years in QA/ops, experience leading teams, and strong English writing. You will design sampling, audits, and training plans while maintaining dashboards and ensuring data security and compliance.

Qualifications

2+ years in quality/ops with hands-on QA and workforce/training coordination.
1+ years leading people/pods (formal or informal).
Near-native English with strong writing and editorial skills.

Responsibilities

Set client QA strategies (sampling design, audit methods, acceptance thresholds) and adapt to scope/volume changes.
Run root-cause analyses; drive CAPA plans with owners, timelines, and effectiveness checks.
Plan training & certification for raters/annotators and coordinators; track completion and impact.
Maintain dashboards (throughput, accuracy, productivity, cost) and convert insights into actions.
Manage client escalations; present options, trade-offs, and recovery paths.
Standardize SOPs, templates, and checklists; remove bottlenecks.
Pilot small automations (macros, templates, RPA/API handoffs) with Ops Tech; scale wins.
Coach P1s and C2–C3 on tools, workflows, and QA craft.
Ensure compliance/security across data handling and platform access.