Remote GCP Technical Account Manager (Public Sector)

Deloitte France; Lansing (MI); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Discretionary annual incentive program

Job summary

Deloitte is seeking a GCP Technical Account Manager (Cloud Infrastructure Engineer III) to support Public Sector cloud adoption, planning, issue resolution, and stakeholder coordination from within the US. You will help maintain account health, collaborate across client and delivery teams, and drive reliable cloud outcomes in complex environments.

The role requires cross-functional collaboration, strong communication, and a track record of leading initiatives while ensuring security and

Qualifications

• Bachelor's degree or 12+ years of professional experience in cloud infrastructure, cloud operations, software development, or technical consulting.
• 4+ years of experience supporting customers with Google Cloud implementations, cloud transformation programs, technical support, customer launches, release management, escalations, or technical consulting.
• 1+ years of experience designing, developing, supporting, or operating microservices, distributed systems, and APIs using software development practices.
• Must currently hold a Google Cloud Professional certification in at least one of: Professional Cloud Architect; Professional Data Engineer; Professional Cloud Developer; Professional Cloud DevOps Engineer; Professional Cloud Network Engineer; Professional Cloud Security Engineer; Professional Machine Learning Engineer; or Professional Security Operations Engineer.
• Ability to travel up to 10%, based on client and project needs.
• Must be legally authorized to work in the United States without employer sponsorship now or in the future.

Responsibilities

• Coordinate technical activities across assigned customer workstreams and track issues, risks, dependencies, action items, and milestones.
• Collaborate with client Support, Product Engineering, and Site Reliability Engineering teams to resolve technical issues and customer escalations.
• Support customer launches, capacity planning, product releases, and operational readiness activities.
• Prepare materials for technical reviews, quarterly business reviews, and customer meetings; document customer needs and communicate product feedback to client teams.
• Recommend Google Cloud practices that improve adoption, reliability, security, and performance; escalate complex issues to the Senior Technical Account Manager.

Skills

Independent work

Communication skills

Attention to detail

Relationship building

Project leadership

Time management

Professional demeanor

Meeting deadlines

Guidance to others

Education

Bachelor's degree or 12+ years of experience in cloud infra/ops/engineering/consulting

Job description

Deloitte is seeking a GCP Technical Account Manager (Cloud Infrastructure Engineer III) to support Public Sector cloud adoption, planning, issue resolution, and stakeholder coordination from within the US. You will help maintain account health, collaborate across client and delivery teams, and drive reliable cloud outcomes in complex environments.

The role requires cross-functional collaboration, strong communication, and a track record of leading initiatives while ensuring security and