Remote GCP Technical Account Manager, Public Sector

Deloitte France; Dallas (TX); Remote; USD 110,000 - 170,000; Full time

Job summary

Deloitte's AI & Engineering team seeks a GCP Technical Account Manager (Cloud Infrastructure Engineer III) to support Public Sector cloud adoption from within the United States. You will coordinate technical activities across client workstreams, collaborate with Support, Product Engineering, and SRE teams to resolve issues, and support launches, capacity planning, and operational readiness.

Strong communication and governance are essential.

Qualifications

• Bachelor's degree or 12+ years of professional experience in cloud infrastructure, cloud operations, software development, or technical consulting.
• 4+ years of experience supporting customers with Google Cloud implementations, cloud transformation programs, technical support, customer launches, release management, escalations, or technical consulting.
• 1+ years of experience designing, developing, supporting, or operating microservices, distributed systems, and APIs using modern software development practices.
• Must currently hold a Google Cloud Professional certification from the listed options.

Responsibilities

• Coordinate technical activities across assigned customer workstreams and track issues, risks, dependencies, action items, and milestones.
• Collaborate with client Support, Product Engineering, and Site Reliability Engineering teams to resolve technical issues and customer escalations.
• Support customer launches, capacity planning, product releases, and operational readiness activities.
• Prepare materials for technical reviews, quarterly business reviews, and customer meetings; document customer needs and communicate product feedback to client teams.
• Recommend Google Cloud practices that improve adoption, reliability, security, and performance; escalate complex issues to the Senior Technical Account Manager.

Skills

Independent work

Team collaboration

Written and verbal communication

Attention to detail

Relationship building

Project leadership

Multi-tasking

Deadline oriented

Guidance to others

Education

Bachelor's degree or 12+ years of experience

Tools

Google Cloud Professional Certification

Job description

Deloitte's AI & Engineering team seeks a GCP Technical Account Manager (Cloud Infrastructure Engineer III) to support Public Sector cloud adoption from within the United States. You will coordinate technical activities across client workstreams, collaborate with Support, Product Engineering, and SRE teams to resolve issues, and support launches, capacity planning, and operational readiness.

Strong communication and governance are essential.