Remote Front End Billing & Patient Services Specialist

Nimble Solutions; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

Nimble Solutions is seeking a Front End Services Representative to support patient billing across the United States, working remotely with a Pacific Time shift (8:30 AM–5:00 PM PST). You will calculate cost estimates, verify insurance benefits, secure pre-certifications, and communicate clearly with patients about their financial responsibilities.

This role requires strong attention to detail, basic computer skills including Excel, and excellent written and spoken communication.

Qualifications

• High School Diploma or equivalent.
• Mandatory compliance with strict patient confidentiality policies.
• Detail oriented and organized.
• Basic computer knowledge with Excel experience.
• Strong organizational & time management skills.
• Good written and oral communication skills.

Responsibilities

• Calculate and provide accurate cost estimates for scheduled procedures.
• Verify insurance eligibility and coverage levels.
• Review and provide accurate prior authorizations for procedures.
• Communicate with patients about estimated financial liability and payment options.
• Secure necessary pre-certifications and authorizations.
• Log in and out of multiple systems to research and answer questions with detail.
• Adhere to HIPAA privacy regulations when handling calls.
• Obtain patient payment information, process payments, and document accounts.
• Escalate issues to a supervisor or management when needed.
• Ensure all client-specific protocols are followed during billing cycles.
• Respond to requests professionally and follow up on outstanding items.

Skills

Attention to detail

Excel experience

Strong communication

Time management

HIPAA compliance

Phone communication

Education

High School Diploma

Job description

Nimble Solutions is seeking a Front End Services Representative to support patient billing across the United States, working remotely with a Pacific Time shift (8:30 AM–5:00 PM PST). You will calculate cost estimates, verify insurance benefits, secure pre-certifications, and communicate clearly with patients about their financial responsibilities.

This role requires strong attention to detail, basic computer skills including Excel, and excellent written and spoken communication.