Remote-Friendly Customer Support & Data Insights Specialist

Sterling East Corp.; Los Angeles (CA); Híbrido; USD 45.000 - 58.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

Retirement plans

Paid time off

Resumo da vaga

Sterling East Corp. in Los Angeles, CA seeks a full-time Customer Service Rep to provide top-notch client support. The role handles inquiries, resolves complaints, and ensures satisfaction through clear communication and problem-solving inside a retail environment.

Ideal candidates will have a high school diploma or equivalent, 1+ year of customer service, and proficiency in English. The position may include remote work flexibility, with evenings, weekends, and holidays required.

Qualificações

• High school diploma or equivalent.
• At least one year of customer service experience.
• Excellent communication skills.
• Proficiency in English.
• Bachelor's degree in a relevant field and at least two years in the industry.
• Proficiency with Excel and Word; comfortable with Microsoft Office.

Responsabilidades

• Handle customer inquiries and resolve complaints.
• Ensure customer satisfaction through effective communication and problem-solving.
• Work closely with the customer service team.

Conhecimentos

Customer service

Communication

English proficiency

Formação

High school diploma or equivalent

Bachelor's degree in a relevant field

Ferramentas

Excel

Word

Microsoft Office Suite

POS systems

Inventory management software

CRM tool

Descrição da vaga

Sterling East Corp. in Los Angeles, CA seeks a full-time Customer Service Rep to provide top-notch client support. The role handles inquiries, resolves complaints, and ensures satisfaction through clear communication and problem-solving inside a retail environment.

Ideal candidates will have a high school diploma or equivalent, 1+ year of customer service, and proficiency in English. The position may include remote work flexibility, with evenings, weekends, and holidays required.