Remote Customer Experience Specialist: Athlete Support

Arsenault; Los Angeles (CA); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading company in customer service is seeking a Remote Customer Service Representative in Los Angeles, California. This essential role focuses on connecting with customers and providing high-level support during their purchase journey. Ideal candidates will possess strong customer service skills and have 1-3 years of relevant experience. The position requires availability for various shifts, including weekends. Join a dynamic team dedicated to ensuring customer satisfaction.

Qualifications

• 1 - 3 years of experience in customer service or help desk is preferred.
• Ability to work effectively in a team environment.
• Self-motivated and results-oriented.

Responsibilities

• Assist Athletes with product inquiries and order issues.
• Deliver first call resolution with high-level service.
• Research and troubleshoot Athlete issues.

Skills

Customer-service orientation

Interpersonal skills

Problem solving

Education

High School Diploma or Equivalent

Job description

A leading company in customer service is seeking a Remote Customer Service Representative in Los Angeles, California. This essential role focuses on connecting with customers and providing high-level support during their purchase journey. Ideal candidates will possess strong customer service skills and have 1-3 years of relevant experience. The position requires availability for various shifts, including weekends. Join a dynamic team dedicated to ensuring customer satisfaction.