Remote Fraud Prevention Analyst I

First Citizens Bank; Phoenix (AZ); Remote; USD 70.000 - 90.000; Vollzeit

Zusammenfassung

First Citizens Bank is seeking a Fraud Analyst to monitor and investigate transactions across multiple payment channels, identifying high-risk activity and communicating findings to mitigate risk and stop fraudulent transactions.

The role involves analyzing transactions, investigating suspected fraud, and collaborating with associates and clients to resolve issues while ensuring compliance with banking regulations. A strong analytical mindset and attention to detail are essential.

Qualifikationen

• Bachelor's degree in a relevant field with 2+ years in bank fraud prevention, branch operations, or teller roles.
• High School diploma plus 6+ years in relevant operations or fraud prevention.
• Familiarity with payment channels and fraud prevention practices.
• Knowledge of bank policies, procedures, and regulatory issues.

Aufgaben

• Analyze transactions for multiple payment channels to identify high-risk or fraudulent activity.
• Investigate potential fraud, determine action to stop loss, and ensure regulatory compliance.
• Serve as a point of contact for associates and clients to discuss and resolve fraudulent activity.
• Track metrics and trends for reporting purposes.

Kenntnisse

Bank policies & compliance

Bank systems knowledge

Vendor software literacy

Internet research

Ausbildung

Bachelor's degree

High School diploma or GED

Jobbeschreibung

First Citizens Bank is seeking a Fraud Analyst to monitor and investigate transactions across multiple payment channels, identifying high-risk activity and communicating findings to mitigate risk and stop fraudulent transactions.

The role involves analyzing transactions, investigating suspected fraud, and collaborating with associates and clients to resolve issues while ensuring compliance with banking regulations. A strong analytical mindset and attention to detail are essential.