Fraud Prevention Specialist – Bank Protection

First Merchants Corporation; Greenwood (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

HSA / FSA

Vacation/Sick Time

Paid Holidays

Paid Parental Leave

Tuition Reimbursement

Job summary

First Merchants Bank is seeking a Bank Protection Fraud Specialist I to join our team. The role focuses on daily fraud prevention reviews across multiple platforms and supporting incident responses to mitigate fraud exposure for customers and the bank.

Responsibilities include investigating electronic fraud channels, opening and updating cases, interviewing clients, and collaborating with Fraud Investigations for resolution. Strong communication and basic fraud knowledge are essential.

Qualifications

• Basic understanding of fraudulent item identification and scams.
• Experience or exposure to fraud/criminology is preferred.

Responsibilities

• Perform daily fraud prevention reviews across multiple technology platforms.
• Investigate electronic/technology-channel fraud (wires, remote/mobile deposits, online banking).
• Open and document fraud cases in the case management system.
• Interview customers about potential fraud and provide guidance to avoid future incidents.
• Collaborate with bankers on fraud identification and mitigations.
• Answer the 2-SAFE Hotline and assist bank personnel with fraud questions.

Skills

Fraud investigation

Interview clients

Case management

Communication

Education

High school diploma or GED

Associates degree in criminology

Tools

Case management software

Falcon Alerts

Job description

First Merchants Bank is seeking a Bank Protection Fraud Specialist I to join our team. The role focuses on daily fraud prevention reviews across multiple platforms and supporting incident responses to mitigate fraud exposure for customers and the bank.

Responsibilities include investigating electronic fraud channels, opening and updating cases, interviewing clients, and collaborating with Fraud Investigations for resolution. Strong communication and basic fraud knowledge are essential.